71 | Troubleshooting |
| |
| Charging the battery |
| |
|
|
|
|
|
| Symptom | Cause/Remedy |
|
| Battery life is short. | • The operating temperature is below 5°C (67°F). |
Battery life becomes shorter due to the battery characteristics. This is not malfunction.
• The battery is required to be replaced. Consult your near Sony dealer.
• Battery charging time is not enough.
Charge the battery longer if the USB connection (USB Bus Powered) is set to
Connection with the computer/CONNECT Player
Symptom | Cause/Remedy |
The CONNECT Player | • The computer’s operating system software is not |
software cannot be | compatible with CONNECT Player. |
installed. | Refer to CONNECT Player Readme. |
| • All Windows applications are not closed. |
| If you start the installation while other programs |
| are running, an error may occur. This is especially |
| true for programs that require significant system |
| resources, such as |
| • There is not enough free space on the hard disk of |
| your computer. |
| You need 200 MB or more of free space. Delete |
| any unnecessary files on your computer. |
| • You are not logged on as an “Administrator.” |
| If you are not logged on as an “Administrator,” the |
| installation of CONNECT Player might fail. Make |
| sure that you are logged on using an account with |
| “Administrator” privileges. |
|
|
The progress bar on the | • The installation is progressing normally. Please wait. |
display of your computer | The installation may take 30 minutes or more, |
is not moving. The access | depending on your CD drive and system |
lamp of your computer | environment. |
has not lit for a few |
|
minutes. |
|
|
|
CONNECT Player does | • Your computer’s system environment has changed, |
not start up. | perhaps due to an update of the Windows operating |
| system. |
|
|
of Table Index Menu Contents
Continued