On charging

Symptom

Cause/Remedy

The battery does not last even

c If you use the player where the temperature is below 0°C

when recharged.

(32°F), the battery does not function.

 

c You need to replace the battery. Please contact your nearest

 

Sony dealer.

 

 

The battery is quickly exhausted.

c When your computer is in standby mode, power is not supplied

 

from the USB, causing the battery to be exhausted quickly.

 

Connect the AC power adapter if this is the case.

On the connection with a computer and the supplied software

Symptom

Cause/Remedy

Although Network Walkman is

The computer is in standby mode while Network Walkman is

connected to a computer, "PC"

connected to the computer without the AC power adapter

suddenly disappears from the LCD

connected.

and connection is disabled.

c When the battery almost runs down, the computer in standby

 

 

mode causes the operations of Network Walkman to stop

 

because no power is supplied from the USB. Once this has

 

happened, connection between the player and the computer is

 

not resumed even after the computer returns from standby

 

mode. Take the following procedures:

 

1. Connect the AC power adapter to the USB cradle.

 

2. Remove Network Walkman from the USB cradle, wait for

 

five seconds or more, then set it on the USB cradle again.

 

This causes charging to start. You may take the procedures for

 

connection to the computer while charging the battery.

 

 

“PC” does not appear in the

c Please wait for the authentication to be finished.

display window when connecting

c If another software is active on your computer, wait for a

to the computer.

while, then reconnect the dedicated USB cable. If the problem

 

 

persists, disconnect the dedicated USB cable, restart your

 

computer, then connect the dedicated USB cable to your

 

computer again.

 

c Make sure the dedicated USB cable and USB cradle is correctly

 

connected. Otherwise, disconnect the USB cable and re-connect

 

it.

 

c Make sure that your player is attached to the USB cradle

 

correctly. Otherwise, re-attach it.

 

c Operation is not guaranteed if you use a USB hub. Connect the

 

cable to the USB terminal on your computer.

The computer does not identify the

c The dedicated USB cable is not fully plugged in. Disconnect

player when it is connected to the

the dedicated USB cable and re-connect it.

computer.

c Make sure that your player is attached on the USB cradle

 

 

correctly.

Information Other

continued

17