Troubleshooting
What should I do if I cannot write to CD?❑Do not launch any software application or allow any to launch automatically, not even a screen saver.
❑Do not use the keyboard.
❑Do not use a
This Q & A entry applies to selected models only. See the online Specifications to see whether your model is equipped with an optical disc drive capable of DVD writing.
❑Are you using the correct DVD recordable media?
❑Check which DVD recordable format is compatible with the computer's
❑The preinstalled software on the computer does not support copying DVD movies. Macrovision or a similar video protection technology prevents users from copying DVD movies. Copying a DVD movie would be a copyright infringement and therefore illegal.