Getting Help

65

Troubleshooting

This section describes how to solve common problems you may encounter when using your computer. Many problems have simple solutions, so try these suggestions before you call Sony Customer Support.

✍When you reconnect devices, be sure to turn off the computer as described in “Shutting Down Your Computer” on page 13. Turning off the computer using other methods may result in data loss.

My computer does not start

❑Check that the computer is plugged into a power source and that it is turned on. Check that the power indicator on the front panel of the computer indicates that the power is on.

❑Check that the battery is inserted properly and that it is charged.

❑Make sure there is no diskette in the floppy disk drive.

❑Confirm that the AC adapter and all cables are connected firmly, as described in “Connecting Peripheral Devices” on page 33.

❑If you plugged the computer into a power strip or UPS, make sure the power strip or UPS is turned on and working.

❑If you are using an external display, check that it is plugged into a power source and turned on. Check that the brightness control is adjusted correctly. See the manual that came with your display for details.

❑Moisture condensation may have occurred. Do not use the computer for at least one hour and then turn on the computer.

❑When the internal backup battery is low on power, it may not be able to boot your system properly. You can correct this situation as follows: Plug in the AC adapter and allow the computer to charge for one hour while the power is on. Do not use the computer during this time. After one hour, turn the power off and then on again. To charge the internal backup battery fully, keep the AC adapter connected for more than 24 hours after turning the power on. You can use your computer while charging the battery.

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Sony PCG-505TX, PCG-505TS manual Troubleshooting, Getting Help, My computer does not start
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PCG-505TS, PCG-505TX specifications

The Sony PCG-505TX and PCG-505TS are part of Sony's renowned line of laptops that were particularly notable during the late 1990s. These models are part of the Vaio series, which has become synonymous with innovation and design. Their lightweight structure and sleek aesthetics distinguish them, making them attractive choices for users seeking portability without compromising on performance.

One of the primary features of these laptops is their display. The PCG-505TX and PCG-505TS boast a 12.1-inch XGA (1024x768) screen, providing sharp visuals and excellent color accuracy for the time. This compact screen size, paired with high resolution, makes them ideal for both productivity tasks and multimedia consumption. The panels are known for their clarity and brightness, enhancing the user experience.

In terms of performance, these laptops were equipped with Intel processors, typically the Pentium II series, offering a suitable balance of power and efficiency for everyday computing tasks. The systems generally came with 64 MB of RAM, expandable to 128 MB, allowing for multitasking capabilities, which was a significant feature at the time. Storage options included a 6 GB hard drive, providing a reasonable space for applications and files, considering the era's computing demands.

The PCG-505TX and 505TS models showcased a variety of connectivity options, including USB ports, a CD-ROM drive, and an optional DVD drive, accommodating various external devices and media formats. Furthermore, the laptops supported modem connections, which were essential for internet access in the late 90s, enabling users to stay connected.

Another notable aspect of the PCG-505 series is the battery life. Designed to provide adequate usage without frequent recharging, these laptops were perfect for students and professionals on the go. Additionally, Sony's engineering included a range of software bundled with the system, enhancing the overall functionality and user experience.

Built with a durable chassis, the laptops also featured a comfortable keyboard and trackpad, making extended usage convenient. Overall, the Sony PCG-505TX and PCG-505TS epitomize a blend of performance, portability, and style, making them memorable models in the history of portable computing. Users who owned these laptops appreciated their reliability and the robust feature set that reflected the needs and trends of their time.
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