Getting help
Sony Notebook User Guide
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12Press the arrow keys to select Exit (save changes) and then press <Enter>. The Save configuration changes and exit now? message appears.
13Make sure that Yes is selected and then press <Enter>.
My computer does not shut down
You are recommended to shut down your computer using the Turn Off command on the Windows® Start menu. Using other methods, including those listed here, may result in loss of unsaved data. If the Turn Off command does not work properly, proceed as follows:
Press <Ctrl>+<Alt>+<Delete>. If you have not changed the default settings, you will enter the Task | |
| Manager, where you can close any application that cannot close normally, and restart your system. |
If this does not work, press <Alt>+<F4> to get to the Turn off computer screen, from where you can | |
| shut down or restart your computer. |
If this does not work, press the power button and hold it for at least four seconds. | |
| This turns off the power. |
Unplug the computer from the AC adapter and remove the battery pack from your computer. | |
My computer locks up | |
If you suspect one application is locking your system, you can try to stop it. To do this, press | |
| <Ctrl>+<Alt>+<Delete> simultaneously. If you have not changed the default settings, you will enter the |
| Task Manager. Select the application or process that is locking your system, and then click End Task. |
If the above method does not work or you do not know which application is locking your system, restart | |
| the computer. On the Windows® taskbar, click the Start button, click Turn Off Computer, and then |
| select Turn Off. |
If the above method does not work, press the power button and hold it for at least four seconds. This | |
| turns off the power. |