Sony PCG-R505DS EverQuest Sony Online Entertainment Inc, PC-Cillin 2000 Trend Micro, Inc

Software Support Information

EverQuest® (Sony Online Entertainment Inc.)

Web site(s)	http://www.everquest.com
e-mail	eqtech@soe.sony.com
phone	858-537-0898
hours	M-F, 8:30 AM-5:30 PM PST
PC-Cillin® 2000 (Trend Micro, Inc.)
Web site	http://www.antivirus.com/pc-cillin/support/
phone	949-387-7800; 900-820-8324*
hours	M-F, 8 AM-5 PM (PST)

*Support from 949-387-7800 is free of charge, but subject to delays. Support from 900-820- 8324 is fee-based, but offers immediate response.

Quicken® (Intuit Inc.)

Web site	http://www.intuit.com/support
phone	900-555-4932; 800-644-3193*
hours	M-F, 5 AM-5 PM (PST)

*Support from 900-555-4932 is fee-based. Support from 800-644-3193 is automated and free of charge.

RealJukebox®, RealPlayer® (RealNetworks, Inc.)

Web site(s)	http://service.real.com/rjoptions.html
e-mail	http://service.real.com/help/call.html (online e-mail form)
Sony Applications (Sony Electronics Inc.)
Web site	http://www.sony.com/pcsupport
phone	888-4-SONY-PC (888-476-6972)*
hours	7 days a week, 24 hours a day

* Support from 1-888-4-SONY-PC is free of charge for 90 days after the original date of purchase.

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