Getting help

Sony Notebook User Guide

n N

66

About CD-ROMs and diskettes

My CD-ROM drive tray does not open

￿

Make sure the computer is turned on.

￿

Press the Eject button on the optical device drive.

￿

If the Eject button does not work, you can open the tray by inserting a sharp, pointed object into the

 

hole to the right of the Eject button.

I cannot play a CD-ROM disk

￿

Make sure the label of the disk is facing up.

￿

If the disk requires software, make sure the software is installed according to the instructions of the

 

program.

￿

Check the volume of your speakers.

￿

Clean the disk.

￿

Moisture condensation may have occurred. Leave the computer for at least 1 hour while it is turned on.

My floppy disk drive cannot write to a diskette

￿

The diskette is write-protected. Disable the write-protect feature or use a diskette that is not write-

 

protected.

￿

Check that the diskette is properly inserted into the floppy disk drive.

When I double-click an application icon a message such as You must insert the application CD into your CD-ROM drive appears and the software does not start.

￿

Some titles require specific files that are located on the application CD-ROM. Insert the disk and try

 

starting the program again.

￿

Make sure you place the disk in the tray with the label side facing up.