Getting help

Sony Notebook User Guide

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67

About sound

My speakers are not producing sound

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The built-in speakers may be turned off. Press <Fn>+<F3> to turn on the speakers.

￿

The speaker volume may be turned to the minimum. Press <Fn>+<F4>, and then press

 

or

 

to increase

 

 

 

the volume.

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If your computer is powered by battery, check that the battery is inserted properly and that it is charged.

￿

If you are using an application that has its own volume control, check that the volume is turned up.

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Check the volume controls in Windows®.

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If you use external speakers, check that the speakers are properly connected and the volume is turned

 

up. If the speakers have a mute button, make sure it is off. If batteries power the speakers, check that

 

the batteries are inserted properly and that they are charged.

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If you have connected an audio cable to the headphone connector, disconnect the cable.

My microphone does not work

If you are using an external microphone, check that the microphone is plugged into the microphone connector.

About the modem

My internal modem does not work

￿

Check that the phone line is plugged into your computer.

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Check that the phone line is working. You can check the line by plugging in an ordinary phone and

 

listening for a dial tone.

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Check that the phone number the program is dialing is correct.

￿

In the Phone and Modem Options dialog box (Control Panel / Phone and Modem Options), check

 

that your modem is listed on the Modems tab, and that the location information is correct on the

 

Dialing Rules tab.