Sony PCG NV209, PCG-NV309 Troubleshooting

Getting help

Sony Notebook User Guide

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Troubleshooting

This section describes how to solve common problems you might encounter when using your notebook. Many problems have simple solutions. Please, try these suggestions before contacting VAIO-Link.

❑About the computer and software (page 84)

❑About the display (page 87)

❑About CD-ROMs and floppy disks (page 87)

❑About sound (page 91)

❑About the modem (page 91)

❑About peripherals (page 92)

❑About digital video captures and DVgate (page 94)

❑About power management (page 94)

❑About i.LINK™ devices (page 95)

Contents

Page Read this first Notice Trademarks ENERGY STAR® Safety information Owner's record Warnings Page Regulatory information Disposing of lithium ion batteries Disposing of internal memory backup battery Welcome Documentation pack Printed documentation Online documentation Software Guide About the Software Using Video software Managing audio files with SonicStage Using DigitalPrint Your notebook and its accessories Ergonomic considerations Viewing angle of the computer’s display Lighting Positioning an external display Tilt stands Using your notebook Locating controls and connectors Right Left Front Back Bottom Connecting a power source Using the AC adapter Using the battery pack Charging the battery pack To charge the battery pack, proceed as follows: 1Connect the AC adapter to the computer 2Insert the battery pack Removing the battery pack To remove the battery pack, proceed as follows: Turn off the computer Pull out the battery pack 4Close the cover of the battery bay Starting your notebook Shutting down your notebook Page Using the keyboard Page Combinations and functions with the <Windows> key Indicators Combinations and functions with the <Fn> key Page Using the touchpad Using Jog Dial™ To launch the software, click , then , and choose the feature you want The Jog Dial Navigator software includes the following features: Starting Jog Dial Navigator Using the Indicator window Switching modes APPS either the Jog Dial Navigator or the Jog Dial Guide displayed Jog Dial Navigator: Jog Dial Guide: Software not supporting Jog Dial Navigator Using the Jog Dial Launcher Changing Jog Dial Navigator settings Page Using PC Cards Inserting a PC Card Removing a PC Card Page Using Memory Stick™ Why Memory Stick™ Compactness: Capacity: Security: Versatility: Reliability: Generic Memory Stick™ MagicGate Memory Stick™ Page Compatible devices Write-protectinga Memory Stick™ Inserting a Memory Stick™ Removing a Memory Stick™ Using the modem Using the correct phone plug Using power saving modes Using Normal mode Using Standby mode Using Hibernate mode Using the CD-RW/DVD-ROMdrive Using the DVD function Using the CD-RWfunction Page Using the floppy disk drive Inserting the floppy disk drive Removing the floppy disk drive Re-insertingthe floppy disk drive Using the Net MD Bay unit (optional accessory) To remove the Net MD MiniDisc, proceed as follows: 2Remove the Net MD MiniDisc Using the Ten-KeyBay unit Connecting peripheral devices Connecting an external display Connecting a computer display Connecting a multimedia computer display Connecting a TV Connecting a projector Connecting external speakers Connecting an external microphone Connecting a Universal Serial Bus (USB) device Connecting a printer Connecting a printer using the USB connector Connecting a printer using the printer connector Connecting an i.LINK™ device Connecting a digital video camera recorder Connecting two VAIO notebooks Connecting to a network (LAN) Getting help Sony support options Printed documentation supplied with your notebook Online user guides Page Other sources of information Troubleshooting About the computer and software Enter System Time Exit Get Default Values <Enter End Task Turn Off Computer Mouse Mouse Properties About the display About CD-ROMsand floppy disks Display Volume Control Device Manager System Hardware Why does my CD-RWdrive not record at the highest speed You must use 8x CD-Ror 4x CD-RWmedia or higher to achieve optimum performance Page About sound About the modem About peripherals Network adapters Disable About digital video captures and DVgate About power management About i.LINK™ devices Precautions Adding and removing memory Page Adding a memory module Removing a memory module Viewing the amount of memory Other precautions On handling the hard disk On handling the LCD screen On using power source On handling your notebook On handling diskettes On handling CD-ROMs On using the battery pack On using earphones On handling the Memory Stick™ Glossary