Getting help

Sony Notebook User Guide

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The reading speed of CD-RWs is very slow

Generally, the reading speed of a CD-RW is slower than that of a CD-ROM or CD-R. The reading speed can also vary depending on the type of format.

When I double-click an application icon a message such as 'You must insert the application CD into your CD-ROM drive' appears and the software does not start.

❑Some titles require specific files that are located on the application CD-ROM. Insert the disc and try starting the program again.

❑Make sure you place the disc in the tray with the label side facing up.

The disc tray does not eject even when the eject button is pressed

❑Check that the notebook is turned on.

❑The CD-writing application software may be stopping the disc from being ejected.

The disc tray ejects even when it has been locked into place

❑Ensure that the disc is placed with the label side facing up.

❑The disc may be scratched. Place another disc to see if that is the reason.

❑There may be condensation in the drive. Remove the disc and leave the drive open for approximately one hour.

My floppy disk drive cannot write to a diskette

❑The diskette is write-protected. Disable the write-protect feature or use a diskette that is not write-protected.

❑Check that the diskette is properly inserted into the floppy disk drive.

❑Your diskette may be corrupt. Try to insert another diskette.