Getting help

Sony Notebook User Guide

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❑In the Device Manager, check that the correct drivers are installed properly. To display the Device Manager, click Start, and select Control Panel. Double-click the System icon. On the Hardware tab, click the Device Manager button.

❑A dirty or damaged disc may cause the computer to 'hang' while it tries to read the disc. If necessary, reboot the computer, remove the disc and then check that it is not dirty or damaged.

❑Check your PG (Parental Guidance) in the DVD software as this might be preventing you from playing certain DVDs when it is activated.

✍On your computer, the default DVD region code is 2. Do not change this setting using the Region Code Change function in Windows®, or using any other software applications. System malfunctions originating from the user changing the DVD region code, are beyond the scope of your warranty and will result in service charges for repair.

Why does my CD-RW drive not record at the highest speed?You must use 8x CD-R or 4x CD-RW media or higher to achieve optimum performance.

If you want to use other media and are having difficulty formatting non-4x CD-RW discs, change the writing speed from 4x to a lower setting.

To change the writing speed from the default to a lower speed, proceed as follows:

1Go to My Computer from the Start menu.2Right-click the disc drive icon.3Select Properties.4Select the Settings tab.5Change the Current Write Speed field to 2x.

6Click OK.

✍ The VAIO notebook has a maximum recording rate of 8x for CD-R and 4x for CD-RW discs.