VAIO Computer Quick Start
What can I do if my computer or software stop responding?
You can try to locate and close the software program that has stopped responding.
1Press the Ctrl+Alt+Delete keys. The Windows Task Manager window appears.
2From the Applications tab, locate the software program that has the status message, “Not responding.”
3Select the software program that has a Not Responding status and click End Task. Windows attempts to close the program.
If your computer does not respond or the software program does not close:
1Save and close any open files, if possible.
2Press the Alt+F4 keys. The Shut Down Windows* window appears.
3Click the
4Click OK. The computer turns off and restarts.
If the Shut Down Windows window does not appear:
1Press Ctrl+Alt+Delete keys. The Windows Task Manager window appears.
2Click Shut Down.
3Restart your computer.
If your computer still does not respond and you cannot restart, shut down your computer by pressing and holding the power button for more than six seconds.
If the software program continues to stop responding or causes your computer to stop responding, contact the software publisher or designated technical support provider.
Pressing and holding the power button for more than six seconds may result in the loss of data from files that are currently open.
*The window text may vary, depending on the Microsoft Windows XP operating system version installed on your computer.
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