Troubleshooting

Troubleshooting

This section describes how to solve common problems you may encounter when using your computer. Many problems have simple solutions, so try these suggestions before you call Sony Customer Support.

Topics

Topic: My computer does not start

Check that the computer is plugged into a power source and that it is turned on. Check that the power light is lit on the front panel of the computer.

Confirm that a diskette is not in the diskette drive (unless you are using a bootable diskette).

Confirm that the power cord and all cables are connected firmly.

If you plugged the computer into a power strip or Universal Power Supply (UPS), make sure the power strip or UPS is turned on and working.

Check that the display is plugged into a power source and turned on. Check that the brightness and contrast controls are adjusted correctly. See the manual that came with your display for details.

Check that the computer is not in standby mode.

Topic: My files are corrupted or deleted and I want to recover applications that came with my computer

See “Using the Application Recovery CD(s)” in this manual.

Topic: My drivers are corrupted or deleted and I want to recover drivers that came with my computer

See “Using the Driver Recovery CD” in this manual.

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Sony PCV-RX380DS, PCV-RX370DS manual Topics, Topic My computer does not start

PCV-RX370DS, PCV-RX380DS specifications

The Sony PCV-RX380DS and PCV-RX370DS are notable desktop computers that epitomize Sony's commitment to innovation and quality in personal computing. These models, released in the early 2000s, were designed for both home and office use, catering to a range of users from casual web surfers to more demanding multimedia enthusiasts.

One of the standout features of the PCV-RX380DS is its powerful Intel Pentium 4 processor, which was renowned for its high clock speeds and efficient performance. The RX380DS typically came with 512MB of RAM, expandable to 2GB. This capacity enabled smooth multitasking and ensured users could run multiple applications seamlessly. The PCV-RX370DS, while slightly less powerful, still offered a Pentium 4 processing capability, making it suitable for most everyday tasks.

Both models featured a Dual Drive setup, combining a CD-RW drive with a DVD-ROM. This combination allowed users to easily create CDs and play DVDs, paving the way for a rich multimedia experience at home. Whether it was watching movies or burning personal media, these systems were equipped to handle both tasks effortlessly.

In terms of graphics, the PCV-RX380DS was equipped with an NVIDIA GeForce 2 MX video card, delivering good visual performance for its time. This was especially beneficial for gaming and graphic-intensive applications, allowing users to enjoy a solid gaming experience or work on creative projects with ease. The PCV-RX370DS utilized an integrated graphics solution, catering to users who had less demanding graphics needs.

Connectivity options also played a significant role in these models. They came with a range of ports, including USB 2.0, allowing for faster data transfers with modern devices, alongside a firewire port for video and audio equipment connectivity. Integrated audio capabilities with support for 5.1 surround sound enriched the multimedia experience further.

Aesthetically, these PCs featured a sleek design, fitting well into a modern workspace or home environment. The casing was both stylish and functional, with a user-friendly layout allowing easy access to internal components for upgrades.

Overall, the Sony PCV-RX380DS and PCV-RX370DS stand out as solid desktop options from their time, equipped with features that appealed to a wide demographic of users, from those looking for basic computing needs to those seeking a more robust multimedia experience. The combination of performance, multimedia capabilities, and stylish design made these PCs a noteworthy part of Sony's computing lineage.