VAIO Computer User Guide
24

Reinstalling device drivers

The Microsoft® Windows® XP operating system is capable of reinstalling the
original factory-installed device drivers, without using the Application Recovery
CD(s).
1Click Start in the Windows taskbar, then right-click My Computer. A
shortcut menu appears.
2Click Properties. The System Properties dialog box appears.
3From the Hardware tab, click the Device Manager button.
4Right-click to select the unknown device* or the device that requires the
driver installation and click Update Driver from the shortcut menu. The
Hardware Update Wizard appears.
5Follow the on-screen instructions to locate the device and reinstall the
appropriate device driver.

Reinstalling device drivers using Application Recovery CD(s)

1Logon to go to the Windows® desktop.
2Insert Application Recovery CD #1 into the optical disc drive. The VAIO
welcome window appears. Click OK, then click Quit to close the Sony
Application Recovery utility.
3Without removing the Application Recovery CD from the optical drive,
click Start in the Windows taskbar and then right-click My Computer. A
shortcut menu appears.
4Click Properties. The System Properties dialog box appears.
5From the Hardware tab, click the Device Manager button.
6Right-click to select the unknown device or the device that requires the
driver installation and click Update Driver from the shortcut menu. The
Hardware Update Wizard appears.
* An unknown device(s) is identified by a yellow question mark. A device that has a driver
problem is identified by a yellow exclamation mark.
If Windows XP does not reinstall the device driver(s), follow the steps in the next
section to reinstall the device driver(s) using the Application Recovery CD(s).