Sony PCV-W10 Software Help And Support,

VAIO Computer User Guide

54

Software Help And Support

When you have questions about your computer and the preinstalled software,

check with these software publishers to access troubleshooting support from the

publisher’s Web site, by e-mail, or by telephone.

Adobe® Acrobat® Reader®, Photoshop® Elements, Premiere® LE (On

selected models)

(Adobe Systems Inc.)

Adobe® Photoshop® Elements (Trial Version)

(Adobe Systems Inc.)

America Online®

(America Online, Inc.)

EarthLinkSM Total Access®

(EarthLink, Inc.)

✍Your computer may not be supplied with all of the software mentioned in this section,

depending on the system configuration you purchased. To view the specific software

preinstalled on your computer, see the online specifications sheet.

Web site http://www.adobe.com

e-mail techdocs@adobe.com

phone 206-675-6126 (fee-based support)

Web site http://www.adobe.com

Web site http://www.aol.com

phone 800-827-6364

hours 7 days a week, 24 hours a day

Web site http://help.earthlink.net/techsupport

phone 800-395-8410

e-mail support@earthlink.net

hours 7 days a week, 24 hours a day

Contents

Main Page Contents Page Page Page Page About Your Hard Disk Drive Partition Defragmenting your hard disk drive i.LINK Compatibility Connecting an i.LINK (IEEE 1394) device VAIO Action SetupO Action Setup Changing the settings of the S keys Page Changing The Sony Software Window Design Changing the window design Using The Memory Stick Media Slotk Media Slot Page Page Using The PC Card Slot Page Page Page Using The System Recovery CD(s) System recovery options Using the System Recovery CD(s) Page Using The Application Recovery CD(s)pplication Recovery CD(s) Reinstalling software applications Reinstalling device drivers Reinstalling device drivers using Application Recovery CD(s) Page Page Page About VAIO Computer Functions My computer does not start. Why did my computer or software application stop responding? Why does the Windows operating system stop responding during shutdown? I cannot find the Windows taskbar. Why is my system running slowly? About Using The Optical Disc Drivehe Optical Disc Drive Why doesnt my optical drive tray open? Why cant I play a DVD or CD media? Why isnt my DVD playing properly? Why doesn't my optical drive (CD-RW/DVD) record to CD-RW media? About The Speakers Why is there no sound in any application? How do I use headphones while my speakers are connected? About The Modem Why is my modem connection slow? How do I change my modem to rotary or Touch-Tone dialing? Why doesnt my modem work properly? About Using A Microphone Why doesnt my microphone work properly? Why is my microphone so sensitive to background noise? About The Mouse And Keyboard To use an optical mouse (USB) To use a standard mouse (USB) Why doesnt my mouse work properly? How do I set up my mouse for left-hand use? About Using Peripheral DevicesPeripheral Devices How do I install a printer? Why doesnt my connected printer function when the computer resumes from a power saving mode? Page Page About The Power Source About Disposing Of The Lithium Battery About Handling The Computer System dling The Computer System About moisture condensation About the hard disk drive About The LCD Screen (Built-in Display) About DVD, CD, And Floppy Disk MediaFloppy Disk Media Page Page Immediate Help And Support Page Software Help And Support Page Page Contacting Sony For Help And Support Page NOTICE OWNERS RECORD Safety Information and Caution Page Regulatory Information Declaration of Conformity FCC Part 68 Telephone Consumer Protection Act of 1991 (United States) Telephone Consumer Guidelines (Canada) DISPOSAL OF LITHIUM BATTERY INDUSTRY CANADA NOTICE AVIS DE LINDUSTRIE CANADA End-User License Agreement For Sony Software GRANT OF LICENSE This License grants the following rights: DESCRIPTION OF REQUIREMENTS, RESTRICTIONS, RIGHTS, AND LIMITATIONS Page HIGH RISK ACTIVITIES PROHIBITION ON EXPORT U.S. GOVERNMENT RESTRICTED RIGHTS End-User License Agreement For Sony Software EXCLUSION OF WARRANTY ON SONY SOFTWARE LIMITATION OF LIABILITY Page Index A B C D I K L M O T