Contacting Sony For Help And Support
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Contacting Sony For Help And Support
If the support resources provided with your VAIO® computer do not provide an
immediate solution, or you would prefer to get direct support, contact Sony
online or by telephone.
Sony Computing Support Web site
Online help and support are available 24 hours a day, seven days a week, when
you visit the Sony Computing Support Web site. You can access the Web site at
http://www.sony.com/pcsupport.
The Sony Computing Support Web site provides
❑Information about your specific model computer, such as
1hardware and software specifications
2upgrade and maintenance procedures
3safety and legal information
4quick solutions to common problems
❑An automated tutorial library that contains interactive, easy-to-understand
lessons on using your computer’s hardware and software features.
❑Links that enable you to
1quickly find the nearest Sony service center locations
2arrange for repairs or check repair status
3review warranty information
4e-mail your question or comments to the Sony Customer Information
Services Center.
5check pricing and availability for products, accessories and parts, as
well as purchase online.
6access the Sony Solutions Knowledge Base, a database that contains
answers to many frequently asked questions.