Troubleshooting

If any problem occurs, for example, if communication is not possible, or if the unit does not operate normally, please check the points listed in this troubleshooting guide.

Visit Sony CLIÉ support website:

Customers in USA, Canada and Mexico:

http://www.ita.sel.sony.com/support/clie/access/

Customers in European Countries:

http://www.clie-link.com/

Customers in Asia-Pacific Countries:

http://vaio-online.sony.com/clie/

If the problem persists, contact the Sony dealer where you purchased this product or a Sony service representative serving your area.

Symptom

Cause/Remedy

Your CLIÉ handheld

• The Wireless LAN card is not installed

does not recognize this

correctly in your CLIÉ handheld.

Wireless LAN card.

pInsert the Wireless LAN card into

(Although connection

Wireless Communication Slot of your

has started, the LED

compatible CLIÉ handheld in the

indicator on the

correct way until it fully mates with the

Wireless LAN card

connector.

does not flash.)

• A service other than [Wireless LAN] is

 

 

selected in the [Network] of [Preferences].

 

pSelect [Wireless LAN] in [Service].

You cannot connect your CLIÉ handheld to an access point.

•A wrong profile is selected.

pCheck the [Profile Name] you have selected on the [Wireless LAN Setup] screen.

•The settings for communications are not correct.

pCheck the settings of Network ID, WEP key, etc.

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