Symptom

Cause/Remedy

 

 

You cannot connect

• Your CLIÉ handheld and the access point

your CLIÉ handheld to

are placed too far apart.

an access point.

pDecrease the distance between them.

 

• There is an obstacle that could block off

 

radio waves (e.g., metal plate, concrete

 

block) between your CLIÉ handheld and

 

the access point.

 

pMove your CLIÉ handheld and/or the

 

access point to different places.

 

pDisable the power saving mode.

 

(This will increase the power

 

consumption. Be careful of the

 

remaining battery power).

 

• The channels of the access point are not set

 

at 1-11.

 

pChange the channel setting of the access

 

point.

 

 

You cannot access the

• The access point you are using is not

Internet.

configured for internet access.

 

pConnect the access point to the Internet,

 

following the operating instructions of

 

the access point.

 

• There is a mistake in the Network settings.

 

pAsk your System Administrator about

 

the settings.

The data transfer rate is • Some other access points are interfering

slow.

with communication.

 

pChange the channel number of the

 

access point you are using. For details

 

on how to change the setting, see the

 

Operating Instructions of your access

 

point.

 

• The access point is being heavily used.

 

pWait a while and try access again.

 

 

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