Sony 4-260-631-12(1), PRS-950 Troubleshooting

Troubleshooting

142

Table of Contents Index

Troubleshooting

If the Reader does not function as expected, try the

following steps to resolve the issue.

1 Reset the Reader by pressing the RESET hole

( 18) with a small pin or clip  after 5

seconds, slide the power switch to restart the

Reader.

The content and settings stored on the Reader are

not affected by resetting.

Notes



The bookmarks, highlights, handwritten memos, or the

setting information may be deleted by resetting.



The screen will not change after pressing the RESET

hole. Slide the power switch to restart the Reader.



Do not push the RESET hole with a breakable point,

such as the graphite of a mechanical pencil. It can

cause the RESET hole to be blocked.

2 Check the symptoms list ( 143).

3 If it is an issue regarding Reader Library, check

for information in Reader Library Help.

For issues regarding the Reader Store, check with

[Help and Support] ( 3).

4 Look for information on the support websites

( 3).

Troubleshooting

Contents

Main CONGRATULATIONS Unplug and unwind 7 e -paper with clear touch screen F ont Zoom Dic tionar y and Wikipedia Support Support for the Reader device Website and contact: Firmware Updates (System Software) Support for the Reader Store About the User Guide To use the page links To use the link icons Useful Features Page Table of Contents Chapter 1 Chapter 2 Getting Content Chapter 3 Reading Content Network Menu Collections Managing Content Applications Menu Settings Troubleshooting Page Page Parts and Controls Page Page Page Page Specifications Design and specifications are subject to change without notice. Chapter 2 Charging the Reader 1 the micro USB connector of the Reader, and the other end to the AC adapter. 2 To check battery status in the status bar ( 33) during use Power Saving Tips Operating requiring more power Tips to save power Touch Screen Single tap to select an item: Double-tap: Page Page On-screen keyboard The on-screen keyboard is used for many functions. To input optional characters Tapping and holding an applicable character key will pop up optional characters. Home Menu Press the (Home) button to display the [Home] menu. About the status bar ( 32) Page Accessing the Reader Store Wirelessly To check the network status Wi-Fi status For details about the Wi-Fi settings, see 132. Creating a Reader Store Account Making Purchases OPTIONS menu of the Reader Store Pressing the OPTIONS button ( 17) will display the menu for related supplementary functions. Downloading Content Subscribing to newspapers/magazines Page Reader Store notifications Page Accessing the Reader Store with your computer Page Step 1: Installing Reader Library 1 using the supplied USB cable. Status indicator while connecting your computer 2 To install on Macintosh computers: 3 the installation of Reader Library. Step 2: Sign in your account and purchasing eBooks 1 2 Step 3: Transferring your eBooks to your Reader device 1 2 3 4 Page Reading Books Tap [Books] at [Home] menu to view a book list. Tap a desired book to open. Conditional icon / Operation at page view OPTIONS Menu Items in the OPTIONS menu Page Page Page Annotation Bookmarking Highlighting word(s) Handwriting a note Press OPTIONS tap [Notes] [Create/Edit] use a stylus or finger to draw a line. Deleting a drawn line/highlight: Tap and stroke across the drawn line or highlight. Adding a note 1 Drawing] or [by Keyboard]. 2 To edit a note Tap a bookmark or highlight with [Edit] edit a note tap [Done]. To delete a note Tap a bookmark or highlight with [Delete] [Yes]. Synchronizing Reading- related Information To retrieve the latest reading-related information to the currently-reading book Finding a Note Searching for notes within a book 1 2 Icons and types of note in the [Notes] list To delete notes To delete all notes Finding the notes in all contents 1 2 To delete notes in all contents To delete all notes in all contents Resizing Press ( 17) for re-sizing. Adjusting the text size: Select desired text size then close window. Changing a page mode A page can be magnified by selecting the page mode. 1 2 [Page Mode] menu Zooming in 1 2 Page Using the zoom-in mode Adjusting Content View 1 2 3 Custom setting mode 1 2 Screen Orientation Searching By selecting a word(s) From the on-screen keyboard 1 2 Jumping to a Page By using the slider By page number By tapping a link Returning to the previously displayed page Jump to viewed pages Using Embedded Dictionaries An instant search for a meaning or translation is possible with the embedded dictionaries. 1 The headline of the word definition is displayed. 2 Page Listing previously looked up words 1 Logs: Book]. 2 To delete word logs To delete all word logs Using Wikipedia 1 2 Reading Newspapers / Magazines You can read newspapers/magazines from [Periodicals] in the [Home] menu. 2 1 3 4 Operations on a section Operations on an article To delete an issue(s) Reading from a Memory Stick or SD Card Page Network Menu Google Books Tap [Google Books] under [Applications] at [Home] menu. Browsing Website 1 2 3 4 OPTIONS tap [Continue Reading]. Capturing a screenshot Page Page Page OPTIONS menu of the [Browser] application Pressing the OPTIONS button ( 17) will display the menu for related supplementary functions. Page Collections Creating 1 2 3 1 2 3 Page Removing content 1 2 3 Deleting Content 1 Books]. 2 Protecting Content 1 Books]. 2 Managing Periodicals 3 Applications Menu Using an embedded dictionary 1 2 To list words with same head letters as the inputted word To list previously looked up words Creating drawings 1 2 3 Viewing/editing created drawings After step 1 ( 113), tap a drawing thumbnail to view. Tap [Edit] and follow step 3 ( 113). Capturing a screenshot To delete/protect a drawing(s) Creating text memos 1 2 3 Viewing/editing text memos To delete/protect a text memo in the list Viewing pictures 1 [Home] menu. 2 To set slideshow To set as a standby screen To zoom in a picture Playing audio files 1 2 3 Playback screen operations Page Changing Settings [General Settings] ( 125) [Application Preferences] ( 127) [System Management] ( 128) [Initialization] ( 130) Page [General Settings] [Date and Time] [Time Zone] Page [Application Preferences] [System Management] [Power Management] [Device Lock] [Standby Screen] [Check for Update] [Initialization] [Restore Defaults] [Clear Keyboard History] [Format Memory] [Wireless Controls] [Mobile Network] [Wi-Fi] [Wireless Standby] [Wi-Fi Network Settings] Icons in the access points list To connect a new access point from the access points list To connect to an access point where is displayed 1 list. Page 3 Settings] screen, and start connection to the access point. When and [Connected] appear, your Reader is now connected to a Wi-Fi Network. Status of the access point in the access points list Page To configure a new access point using the WPS (Wi-Fi protected Setup) feature To configure a new access point manually Page OPTIONS menu of [Wi-Fi Network Settings] Troubleshooting 1 2 3 4 Symptoms Power Battery cannot charge. Battery life seems short. The Reader cannot turn on. Screen Display takes a long time to appear. The screen is frozen. Touch operation is not effective. A page in the Reader Store is not displayed properly. Wireless feature You cannot access the Reader Store. You cannot find a purchased book on the Reader. You have not received the latest periodical Wi-Fi connection The Reader will not connect to a Wi-Fi network. The access point you intend to connect to does not appear in the [Wi-Fi Network Settings] screen. Internet browser Reading contents [Continue Reading] does not work, or bookmarks are missing. You cannot find a transferred book. Playing audio files An audio file cannot play back. Sound output is not audible. Viewing pictures A picture cannot be displayed. The Reader cannot be recognized by your computer. Content cannot be transferred to the Reader from your computer. Reader Library does not recognize the Reader. The Reader becomes unstable while connected to a computer. Memory Card Content on a memory card cannot be read/played/viewed on the Reader. Content cannot be transferred to a memory card. Page Page Precautions Page Page FCC Compliance Statement: FCC Radiation Exposure Statement: If you have any questions about this product: RECYCLING LITHIUM-ION BATTERIES Safety Information Page On the wireless feature On software About Pre-loaded Contents On cleaning Notes on memory cards About Memory Stick Duo media About SD card Notes on handling memory cards Copyright Notice Copyright Notice Page GNU GENERAL PUBLIC LICENSE GNU GENERAL PUBLIC LICENSE Supported File Formats The following file formats can be managed within Reader Library and transferred to your Reader. Book Audio The following specifications should be met in order to import an MP3 file. Picture System Requirements Reader Library will work with the following operating systems. Page Index Symbols A B C D E F G H I J K L N O P R S T U V W Z