Troubleshooting
145
Table of Contents Index

Touch operation is not effective.

If condensation occurs in the touch screen, or dust
attaches to the touch screen, it may cause a malfunction.
For details, see “On Cleaning ( 164).
If any objects are placed on the touch screen, it may
cause a malfunction. When not in use, leave the Reader in
sleep mode, or shut it down.

A page in the Reader Store is not displayed properly.

The wireless connection may have been interrupted.
Make sure the WIRELESS switch is set to ON” and a
wireless network is available ( 36), then refresh the
page using [Refresh Page] in the OPTIONS menu ( 40).

Wireless feature

You cannot access the Reader Store.

Check that the WIRELESS switch is set to ON”.
You are out of the network coverage area. To check the
wireless status, see the wireless status icon in the status
bar ( 36).

You cannot find a purchased book on the Reader.

The wireless connection may have been interrupted
while you were downloading the book. Go to the [My
Account] page in the Reader Store to re-download the
book.

You have not received the latest periodical

The Reader may have been outside the network coverage
area when the issue was delivered. Go to the [My
Account] page in the Reader Store to re-download the
past issue(s).