Troubleshooting
152
Table of Contents Index
Reader Library does not recognize the Reader.
Disconnect the USB cable from the Reader, then
reconnect it.
The Reader becomes unstable while connected to a computer.
A USB hub or USB extension cable is used for the
connection. Connection via an extension cable or USB
hub is not guaranteed. Connect the USB cable directly to
the computer.
Memory Card
Content on a memory card cannot be read/played/viewed on the
Reader.
Check that the memory card is inserted in the
appropriate media slot in the correct direction ( 16).
Check to see that you are using a memory card that is
supported by the Reader ( 164).
Clean the terminal area of the memory card gently with a
soft cloth if it is dirty ( 164).
The Reader is not authorized, refer to “Authorizing Your
Computer and the Reader Device for eBook Stores” in
Reader Library Help.
When inserting the memory card into the Reader, it may
take time for the Reader to recognize the content files in
the memory card, especially if the number of files stored
on the memory card is high.
Content cannot be transferred to a memory card.
Unlock the erasure prevention switch if it is locked.
There is not enough free space on the memory card.
Check [About] ( 124) for free space on the memory
card, then delete unnecessary data ( 107).