Troubleshooting
220
Table of Contents
BatteryCannot charge the Reader.
If you use other than the supplied USB cable to charge the
Reader, it may not charge correctly. To charge the Reader,
use only the supplied USB cable and, optionally, the AC
Adapter (PRSA-AC10/PRSA-AC1A, sold separately). See
Details.
If you are charging from the USB port on your computer,
make sure that the Reader is connected directly to the USB
port with the supplied USB cable. Do not use a USB hub.
The battery has not been given enough time to fully
charge. Charge the Reader until the icon changes to the
icon. (The charge icon does not indicate the remaining
battery power while charging.)
Your computer must be turned on to charge the Reader.
The Reader will not be charged if your computer enters
sleep mode or standby mode. Keep your computer turned
on with a stable and continuous power supply while
charging the Reader.
If your computer enters sleep mode while the Reader is
connected and charging, the Reader battery’s charge will
gradually drain, the Reader will shut down and the Reader’s
battery will not charge. In this case, disconnect the USB
cable from the Reader, wake the computer from sleep
mode, and then reconnect the USB cable to the Reader.