Troubleshooting
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Table of Contents
correct. Adjust the settings as described in the manuals
that came with the access point and in any information
provided by the network administrator.
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The Reader is too far from the access point. Move the
Reader closer to the access point and scan again.
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Obstacles such as walls, metal or concrete between the
Reader and an access point may adversely affect the
connection. Try moving the Reader to a different location
and scan again.
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There is other equipment nearby using the 2.4 GHz
frequency band (such as a cordless phone, a microwave
oven, or Bluetooth computer equipment). Move the
equipment away or turn it off.
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The Wi-Fi network service is temporarily not available or
degraded. Check with the network administrator for the
status.
Cannot find the access point in the Wi-Fi networks list.
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The access point you want to use is set to not broadcast its
SSID to users. In this case, the access point may not be
shown on the Wi-Fi network list. Tap [Add Wi-Fi Network]
and enter the SSID manually. See Details.