Troubleshooting
226
Table of Contents
Reading Books

Cannot open a book.

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You must be the account holder who purchased the book
to read it.
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The transferred book may be protected by digital rights
management; in this case, the Reader and the computer
must first be authorized. For details, refer to the [Help]
menu of the Reader software.
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The book may be protected by unsupported digital rights
management technology.
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The book may be in an unsupported file type. For details
on supported file types, see Details.

“Continue Reading” does not work, or the bookmark is missing.

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If the file status has changed (such as in the following
cases), data under [Continue Reading] or notes may be
deleted.
A text/PDF file is edited.

Cannot find content on the Reader.

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If you have formatted the Reader on your computer, the
Reader may not be able to display transferred content. In
this case, use the Reader’s [Format Memory] function to
reformat the Reader. See Details.
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Although protected on the Reader, books may be deleted