Symptom | Check these items |
Picture is fuzzy | • Adjust the brightness and contrast (page 11). |
| • Adjust the pitch and phase (analog RGB signal only) (page 13). |
| x Problems caused by a computer or other equipment connected, and not |
| caused by the monitor |
| • Set the resolution to SXGA (1280 ⋅ 1024) on your computer. |
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Picture is ghosting | • Eliminate the use of video cable extensions and/or video switch boxes. |
| • Check that all plugs are firmly seated in their sockets. |
Picture is not centered or sized properly (analog RGB signal only)
Picture is too small | x Problems caused by a computer or other equipment connected, and not |
| caused by the monitor |
| • Set the resolution to SXGA (1280 ⋅ 1024) on your computer. |
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|
Picture is dark | • Adjust the brightness (page 11). |
| • Adjust the backlight (page 10). |
| • It takes a few minutes for the display to become bright after turning on the monitor. |
| • When the MODE menu is set to AUTO, the display brightness may become dark in low |
| ambient light (pages 10, 16). |
Wavy or elliptical pattern (moire) | • Adjust the pitch and phase (analog RGB signal only) (page 13). | |
is visible |
| |
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| |
Color is not uniform | • Adjust the pitch and phase (analog RGB signal only) (page 13). | |
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| |
White does not look white | • Adjust the color temperature (page 11). | |
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| |
Monitor buttons do not operate | • If “MENU LOCK” is set to “ON”, set it to “OFF” (page 14). | |
( | appears on the screen) |
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| |
The monitor turns off after a while | x Problems caused by a computer or other equipment connected, and not | |
|
| caused by the monitor |
|
| • Set the computer’s power saving setting to off. |
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| |
Resolution displayed on the menu | • Depending on the graphics board setting, the resolution displayed on the menu screen | |
screen is incorrect | may not coincide with the one set on the computer. | |
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GB
Displaying this monitor’s information
While the monitor is receiving a video signal, press and hold the MENU button for more than 5 seconds until the information box appears.
Press the MENU button again to make the box disappear.
MENU
If any problem persists, call your authorized Sony dealer and give the following information:
•Model name:
•Serial number
•Detailed description of the problem
•Date of purchase
•Name and specifications of your computer and graphics board
Example
INFORMATION
Model name
MODEL :
SER . NO : 1234567 Serial number
MANUFACTURED :
Week and year of manufacture
19