Troubleshooting

Trouble symptoms and remedies (If no picture appears on the screen)

If no picture appears on the screen, check the following table for possible solutions. Then, if the problem persists, use the self-diagnosis function (page 5 (US)). If you are experiencing difficulties not listed below, refer to the Operating Instructions on the supplied CD-ROM. For problems caused by a computer or other equipment, refer to the user’s manuals supplied with the respective items.

Symptom

Check these items

 

If the 1 (power) indicator is not lit,

• Check that the power cord is properly connected.

 

or if the 1 (power) indicator will not

 

 

light up when the 1 (power) switch

 

 

is pressed,

 

 

 

 

 

If the 1 (power) indicator is green,

• Use the self-diagnosis function (page 5 (US)).

 

 

 

 

If “CABLE DISCONNECTED”

• Check that the video signal cable is properly connected and all plugs are firmly seated in

 

appears on the screen,

their sockets (page 3 (US)).

 

 

• Check that the video input connector’s pins are not bent or pushed in.

 

 

• Check that the input select setting is correct (For details, refer to the Operating

 

 

Instructions on the supplied CD-ROM).

 

 

• A non-supplied video signal cable is connected. If you connect a non-supplied video

 

 

signal cable, “CABLE DISCONNECTED” may appear on the screen. This is not a

 

 

malfunction.

If “NO INPUT SIGNAL” appears on the screen, or the 1 (power) indicator is orange,

•Check that the video signal cable is properly connected and all plugs are firmly seated in their sockets (page 3 (US)).

•Check that the video input connector’s pins are not bent or pushed in.

•Check that the input select setting is correct (For details, refer to the Operating Instructions on the supplied CD-ROM).

xProblem caused by a computer or other equipment connected, and not

caused by the monitor

•The computer is in the power saving mode. Try pressing any key on the keyboard or moving the mouse.

•Check that your graphics board is installed properly.

•Check that the computer’s power is on.

•Restart the computer.

If “OUT OF RANGE” appears on the screen,

xProblem caused by a computer or other equipment connected, and not caused by the monitor

•Check that the video frequency range is within that specified for the monitor. If you replaced an old monitor with this monitor, reconnect the old monitor and adjust the computer’s graphics board within the following ranges:

Horizontal frequency: 28–80 kHz (Analog RGB), 28–64 kHz (Digital RGB)

Vertical frequency: 48–75 Hz (Analog RGB), 60 Hz (Digital RGB)

Resolution: 1280 ⋅ 1024 or less

If you are using Windows and replaced an old monitor with this monitor,

•If you replaced an old monitor with this monitor, reconnect the old monitor and do the following. Select “SONY” from the “Manufacturers” list and select “SDM-HX73 or SDM-HX93” from the “Models” list in the Windows device selection screen. If “SDM- HX73 or SDM-HX93” does not appear in the “Models” list, try “Plug & Play.”

If using a Macintosh system,

• When connecting a Macintosh computer, use an adapter (not supplied) if necessary.

 

Connect the adapter to the computer before connecting the video signal cable.

 

 

4 (US)