Sony SDM-HX73 Trouble symptoms and remedies

Trouble symptoms and remedies

If a problem occurs as a result of a connected computer or other equipment, refer to the connected computer/equipment’s instruction manual. Use the self-diagnosis function (page 24) if the following recommendations do not resolve the problem.

Symptom		Check these items
No picture
	If the 1 (power) indicator is not lit,	• Check that the power cord is properly connected.
	or if the 1 (power) indicator will not
	light up when the 1 (power) switch
	is pressed,
	If the 1 (power) indicator is green,	• Use the self-diagnosis function (page 24).
	If “CABLE DISCONNECTED”	• Check that the video signal cable is properly connected and all plugs are firmly seated in
	appears on the screen,	their sockets (page 7).
		• Check that the video input connector’s pins are not bent or pushed in.
		• Check that the input select setting is correct (page 11).
		• A non-supplied video signal cable is connected. If you connect a non-supplied video
		signal cable, “CABLE DISCONNECTED” may appear on the screen. This is not a
		malfunction.
	If “NO INPUT SIGNAL” appears on	• Check that the video signal cable is properly connected and all plugs are firmly seated in
	the screen, or the 1 (power)	their sockets (page 7).
	indicator is amber,	• Check that the video input connector’s pins are not bent or pushed in.
		• Check that the input select setting is correct (page 11).
		xProblem caused by a connected computer or other equipment, and not
		caused by the monitor
		• The computer is in the power saving mode. Try pressing any key on the keyboard or
		moving the mouse.
		• Check that your graphics board is installed properly.
		• Check that the computer’s power is on.
	If “OUT OF RANGE” appears on	xProblem caused by a connected computer or other equipment, and not
	the screen (page 21),	caused by the monitor
		• Check that the video frequency range is within that specified for the monitor. If you
		replaced an old monitor with this monitor, reconnect the old monitor and adjust the
		computer’s graphics board within the following ranges:
		Horizontal frequency: 28–80 kHz (Analog RGB), 28–64 kHz (Digital RGB)
		Vertical frequency: 48–75 Hz (Analog RGB), 60 Hz (Digital RGB)
		Resolution: 1280 ⋅ 1024 or less
	If using Windows,	• If you replaced an old monitor with this monitor, reconnect the old monitor and do the
		following. Select “SONY” from the “Manufacturers” list and select “SDM-HX73 or
		SDM-HX93” from the “Models” list in the Windows device selection screen. If “SDM-
		HX73 or SDM-HX93” does not appear in the “Models” list, try “Plug & Play.”
	If using a Macintosh system,	• When connecting a Macintosh computer, use an adapter (not supplied) if necessary.
		Connect the adapter to the computer before connecting the video signal cable.

Picture flickers, bounces, oscillates, or is scrambled.

•Adjust the pitch and phase (analog RGB signal only) (page 16).

•Isolate and eliminate any potential sources of electric or magnetic fields such as other monitors, laser printers, electric fans, fluorescent lighting, or televisions.

•Move the monitor away from power lines or place a magnetic shield near the monitor.

•Try plugging the monitor into a different AC outlet, preferably on a different circuit.

•Change the orientation of the monitor.

xProblem caused by a connected computer or other equipment, and not caused by the monitor

•Check your graphics board manual for the proper monitor setting.

•Confirm that the graphics mode (VESA, Macintosh 19'' Color, etc.) and the frequency of the input signal are supported by this monitor. Even if the frequency is within the proper range, some graphics boards may have a sync pulse that is too narrow for the monitor to sync with correctly.

•This monitor does not process interlace signals. Set for progressive signals.

•Adjust the computer’s refresh rate (vertical frequency) to obtain the best possible picture (60 Hz is recommended).

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