Symptom

Remedy

 

 

 

 

There is no sound.

• Re-connect the connecting cord securely.

 

 

• The connecting cord is damaged.

 

 

• The player is connected to the wrong input jack on the

 

 

amplifier (receiver) (page 15).

 

 

• The amplifier (receiver) input is not correctly set.

 

 

• The player is in pause mode or in Slow-motion Play

 

 

mode.

Sound

 

• The player is in fast forward or fast reverse mode.

 

• If the audio signal does not come through the DIGITAL

 

AUDIO OUT (OPTICAL or COAXIAL) jack, check the

 

 

audio settings (page 49).

 

 

 

 

Sound is noisy.

• When playing a CD with DTS sound tracks, noise will

 

 

come from the LINE OUT L/R (AUDIO) jacks (page 32)

 

 

or DIGITAL OUT (OPTICAL or COAXIAL) jack.

 

 

 

 

The sound volume is low.

• The sound volume is low on some DVDs. The sound

 

 

volume may improve if you set “Audio DRC” to “TV

 

 

Mode” (page 50).

 

 

 

 

The disc does not play.

• The disc is turned over.

 

 

• Insert the disc with the playback side facing down on the

 

 

disc tray.

 

 

• The disc is skewed.

 

 

• The player cannot play certain discs (page 8).

 

 

• The region code on the DVD does not match the player.

 

 

• Moisture has condensed inside the player (page 3).

 

 

• The player cannot play CD-Rs, CD-RWs, or DVD-Rs that

 

 

are not finalized (page 9).

 

 

• Make sure the TV / DVD·VIDEO switch is set correctly.

 

 

• Select correctly VIDEO or DVD with SELECT DVD/

 

 

VIDEO button.

 

 

 

 

The MP3 audio track cannot be

• The DATA CD is not recorded in the MP3 format that

 

played (page 74).

conforms to ISO9660 Level 1/Level 2 or Joliet.

Operation

 

• The MP3 audio track does not have the extension “.MP3.”

 

• The data is not formatted in MP3 even though it has the

 

 

 

 

extension “.MP3.”

 

 

• The data is not MPEG1 Audio Layer 3 data.

 

 

• The player cannot play audio tracks in MP3PRO format.

 

 

 

 

The title of the MP3 audio album or

• The player can only display numbers and alphabet. Other

 

track is not correctly displayed.

characters are displayed as asterisks.

 

 

 

 

The disc does not start playing from

• Program play, random play, or repeat play, has been

 

the beginning.

selected (pages 65, 67, 68).

 

 

• Resume play has taken effect (page 31).

 

 

 

 

The player starts playing the disc

• The disc features an auto playback function.

 

automatically.

 

 

 

 

 

Playback stops automatically.

• While playing discs with an auto pause signal, the player

 

 

stops playback at the auto pause signal.

 

 

 

 

You cannot perform some functions

• Depending on the disc, you may not be able to do some

 

such as stop, search, slow-motion

operations. See the operating manual that comes with the

 

play, repeat play, random play, or

disc.

 

program play.

 

 

 

 

Information Additional

continued

Troubleshooting 91