Additional Information

Troubleshooting

If you have any questions or problems not covered below, please consult your nearest Sony service facility.

 

Symptom

Remedy

 

The ?/1 ON/STANDBY

• Connect the mains lead to the mains securely.

 

switch does not function.

 

Power

 

 

The power is turned on but the

for over three hours.

 

• Moisture condensation has occurred. Turn the power

 

VCR does not operate.

off, unplug the mains lead and leave the VCR to dry

 

 

 

 

The VCR is plugged in but the

• Set POWER SAVE in the USER SET menu to OFF

 

display window remains dark.

(see page 55).

 

 

 

Clock

The clock has stopped and

• The clock stops if the VCR is disconnected from the

“––:––”appears in the

mains. Reset the clock (and timer).

 

 

display window.

 

 

 

 

 

The playback picture does not

• Make sure the TV is set to the video channel. If you

 

appear on the TV screen.

are using a monitor, set it to video input.

 

 

• If you made connections using the aerial cable only,

 

 

make sure the RF channel number is set correctly for

 

 

your area.

 

 

 

 

The picture is not clear.

• Existing broadcasts may interfere with the VCR.

 

 

Reset the RF channel output of your VCR (see page

 

 

17).

 

 

• Adjust the tracking with the TRACKING +/–buttons

 

 

on the VCR.

Playback

 

• The video heads are dirty (see the last page of

 

cleaned at your nearest Sony service facility (a

 

 

Troubleshooting). Clean the video heads using a

 

 

Sony video head cleaning cassette. If a Sony cleaning

 

 

cassette is not available in your area, have the heads

 

 

standard service charge will be required). Do not use

 

 

a commercially available liquid type cleaning cassette

 

 

other than Sony’s, as it may damage the video heads.

 

 

• The video heads may have to be replaced. Consult

 

 

your local Sony service facility for more information.

 

 

 

 

The picture has no colour.

• The COLOUR SYSTEM option in the USER SET

 

 

menu is set to the wrong position. Set the option to

 

 

conform to the system that the tape was recorded in.

Information Additional

The picture rolls vertically

• Adjust the vertical hold control on the TV or monitor.

during picture search.

 

 

 

continued

Additional Information 61