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| Additional Information | Additional Information |
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Troubleshooting
If you experience any of the following difficulties while using the receiver, use this troubleshooting guide to help you remedy the problem. Should any problem persist, consult your nearest Sony dealer.
There’s no sound or only a very
/Check that the speakers and components are connected securely.
/Make sure you select the correct component on the receiver.
/Make sure you set the SPEAKERS selector correctly (see page 8).
/Press MUTING on the remote if “MUTING” is shown in the display.
/The protective device on the receiver has been activated because of a short circuit. Turn off the receiver, eliminate the
The left and right sounds are unbalanced or reversed.
/Check that the speakers and components are connected correctly and securely.
/Adjust the BALANCE control.
Severe hum or noise is heard.
/Check that the speakers and components are connected securely.
/Check that the connecting cords are away from a transformer or motor, and at least 10 feet (3 meters) away from a TV set or fluorescent light.
/Place your TV away from the audio components.
/Make sure you connect a ground wire to the ySIGNAL GND terminal.
/The plugs and jacks are dirty. Wipe them with a cloth slightly moistened with alcohol.
No sound is heard from the center speaker.
/Select a DOLBY
/Select the appropriate speaker type and the location of the rear speakers
/Adjust the speaker volume appropriately (see pages 20 and 21).
A component cannot be selected.
/Check the FUNCTION HOOKUP
Recording cannot be made.
/Check that the components are connected correctly.
/Select the source component with the VIDEO/AUDIO FUNCTION buttons.
/You cannot record audio from a program source connected to the LD/DVD IN
No sound or only a very
/Select the appropriate size of the rear speakers (STR- DE915 only) or center mode
/Adjust the speaker volume appropriately (see pages 20 and 21).
/Make sure you turned on the sound field function.
Radio stations cannot be tuned in.
/Check that the antennas are connected securely. Adjust the antennas and connect an external antenna if necessary.
/The signal strength of the stations is too weak (when you tune in with automatic tuning). Use direct tuning.
/Make sure you set the tuning interval correctly (when you tune in AM stations with automatic tuning) (see pages 15 and 33).
/No stations have been preset or the preset stations have been cleared (when you tune in with scanning preset stations). Preset the stations (see page 16).
/Press DISPLAY so that the frequency appears in the display.
Surround effect cannot be obtained.
/Turn on the sound field function.
/Make sure that the SPEAKERS selector is set to A or B when you use two sets of front speakers.
No picture or an unclear picture appears on the TV screen or on the monitor.
/Select the appropriate function on the receiver.
/Set your TV to the appropriate input mode (press TV/ VIDEO on the remote for Sony TVs).
/Place your TV away from the audio components.
The remote does not function.
/Point the remote at the remote sensor gon the receiver.
/Remove the obstacles in the path of the remote and the receiver.
/Replace both batteries in the remote with new ones if they are weak.
/Make sure you select the correct function on the remote.
/Pressing TV CONTROL ON sets the remote to operate the TV only. In this case, press one of the SYSTEM CONTROL/FUNCTION buttons before operating the receiver (etc.).
/Press POWER on the main unit to turn on the receiver and check the FUNCTION HOOKUP (FUNC HOOK UP) setting of the component you want to use. If the component is set to NO
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