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Sony VGC-RM1 To restore your computer to normal operating stability, Why doesn't my computer enter Sleep mode, Alt, Lock, Ctrl, Start, Delete, Restart, Restart, Shut down

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Troubleshooting

Why doesn't my computer enter Sleep mode?

Your computer may become unstable if the operating mode is changed before the computer completely enters Sleep mode.

To restore your computer to normal operating stability

1Close all open programs.

2Click Start, the arrow next to the Lock button, and Restart.

3If your computer does not restart, press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down button and Restart.

4If this procedure does not work, press and hold the power button until the computer turns off.

Turning off your computer with the power button may cause loss of unsaved data.

Contents

Page n 2 N Contents Getting to Know Your Computer About the Indicator Lights Setting Up Your Computer n 3 N n 4 N Before Use Documentation Non-printedDocumentation User Guide Specifications VAIO Recovery Guide 1 Click Start and Help and Support RAID Guide RAID Recovery VAIO Recovery Intel Storage Utility 3 Click RAID Guide Help and Support Help and Support To access Help and Support, click Start and Help and Support ❑Manuals & Specifications ❑VAIO Support Ergonomic Considerations Furniture and posture Viewing angle of the display Lighting Getting Started Getting to Know Your Computer n 13 N Access unit n 14 N n 15 N Back Page Page Keyboard About the Indicator Lights Setting Up Your Computer To place the units in the flat position To place the main unit in the upright position To place the access unit in the upright position Connecting the Main and Access Units TO ACCESS UNIT TO MAIN UNIT To connect a display (monitor) n 25 N To connect a display (TV) To connect the keyboard and mouse n 28 N To connect the modem To connect the telephone and modem n 30 N To set up the speakers with the computer To select the speaker system To connect the power cord n 33 N Shutting Down Your Computer Safely To shut down your computer Using Your VAIO Computer Using the Optical Disc Drive To insert a disc n 37 N 5Close the tray by pushing it in gently n 38 N Reading and Writing Optical Discs n 39 N n 40 N Notes on writing data to a disc Click to DVD Roxio Easy Media Creator n 42 N Notes on playing discs ❑Close all open applications before playing a DVD movie ❑Deactivate the screen saver and exit anti-virussoftware before playing a disc ❑Do not switch to power saving modes while your computer is playing a DVD Page To play an audio CD To copy files to a disc To play a DVD Using PC Cards To insert a PC Card n 47 N To remove a PC Card Using the Memory Stick Media To insert a Memory Stick media To view the contents of the Memory Stick media To format a Memory Stick media Close To remove a Memory Stick media Using Other Memory Cards n 55 N To insert a memory card To remove a memory card Using the Jog Controller To connect the jog controller Using the Internet To set up a dial-upconnection to the Internet Using the Bluetooth Functionality To connect to a Bluetooth device Notes on using the Bluetooth functionality Page Bluetooth Security Communicating with Another Bluetooth Device To communicate with another Bluetooth device To see the help file To connect the headset with your computer To disconnect the headset from your computer Using Peripheral Devices Connecting a Universal Serial Bus (USB) Device To connect a USB floppy disk drive To disconnect a USB floppy disk drive Connecting a Printer To connect a printer using the USB port To connect a printer using the printer port Connecting an i.LINK Device To connect a digital video camcorder Connecting to a Network (LAN) n 77 N Customizing Your VAIO Computer Setting the Password To add the power-onpassword To change or remove the power-onpassword Setting Up Your Computer with VAIO Central To use VAIO Central Using the Power Saving Modes To activate Sleep mode To return to Normal mode To change the Sleep mode settings Upgrading Your VAIO Computer Before Upgrading Your Computer Removing and Replacing Computer Panels To remove the top panel To replace the top panel To remove the front panel Page To replace the front panel Page Adding and Removing Memory Page To change or add a memory module Page n 97 N 10The side latches (5) snap into position, holding the memory module in place 11Replace the chassis brace and secure it with the screws 12Replace the top panel To view the amount of memory Installing an Add-onCard Page To install an add-oncard Insert the 5Replace the top panel Replacing the Lithium Battery To replace the lithium battery 5Replace the chassis brace and secure it with the screws 6Replace the top panel To reset the computer's date and time Installing the Hard Disk Drive Page To install an additional hard disk drive Page Page Page 9Connect the SATA cables to the hard disk drives as follows: 10Replace the front panel To identify the additional hard disk space Precautions On Using the Power Source On Handling Your Computer Page On Handling Floppy Disks On Handling Discs On Using Headphones On Handling Memory Stick Media On Handling the Hard Disk To avoid damaging your hard disk Troubleshooting Computer What should I do if a BIOS error appears when I turn on my computer Tab System Time Load Optimal Defaults Load Defaults?(Y/N) What should I do if the power indicator lights but my screen stays blank What should I do if my computer or software stops responding Alt If your computer does not turn off, press the Ctrl Delete To restore your computer to normal operating stability Password Check failed Num Lock Caps Lock Load Setup Defaults The Load Setup Defaults window appears Exit (Save Changes) The Save configuration changes and exit now? window appears What should I do if my game software does not work or it keeps crashing What should I do if I cannot remember the BIOS password Why does it take time before my computer starts VAIO Original Screen Saver System Security To download and install the latest security update Internet Why is my modem connection slow Bluetooth Technology What should I do if other Bluetooth devices cannot connect to my computer Standard Low Default level Why is my Bluetooth connection slow Why does the message requesting authentication appear Why can't I connect to service supported by the target Bluetooth device Can I use a device with Bluetooth technology on airplanes Why can't I connect to a Bluetooth device in Personal Area Network User mode Why can't I use the Bluetooth utility software when I switch a user Log Off Optical Discs What should I do if I cannot play a disc properly on my computer Open Volume Mixer 2Click System and Maintenance System Device Manager Driver Driver Details What should I do if I cannot write data to CD media What should I do if I cannot write data to DVD media Display How do I run Windows Aero 2Click Customize colors under Appearance and Personalization 4Select Windows Aero from the Color scheme options on the Appearance tab Printing Microphone Mouse Speakers What should I do if I do not hear 5.1ch audio from my speakers Speaker Setup 5Select 5.1 Surround under Audio channels and click Next Optional speakers Full-range Keyboard Floppy Disks PC Cards Why doesn't my computer recognize attached devices Why can't I insert my PC Card Audio/Video Memory Stick Media Peripherals Support Options Sony Support Information VAIO Update Program Support Information America Online® (Dial-Up) AOL® Music Now AOL® Explorer AOL® Toolbar AOL® Instant Messenger™ Ask Search Assistant Program Support Information (page 158) Ask Toolbar Click to DVD® software DVgate Plus™ software InstantOn Microsoft Corp Web site http://support.microsoft.com 60-DayTrial Version of Microsoft® Office Microsoft® Internet Explorer, Movie Maker, Media Player, Works MobiTV® Netscape® Browser Norton Internet Security™ PenPlus for VAIO® PC Protector Suite QL Quickbooks Free Starter Edition Roxio® Easy Media Creator® 9 Suite SmartWi™ Connection Utility SonicStage® software SonicStage Mastering Studio™ software System Mechanic® Trend Micro™ Anti-Spyware Ulead BD DiscRecorder for VAIO® computers VAIO® Action Setup VAIO® Camera Capture Utility VAIO® Camera Utility VAIO® Central VAIO® Diagnostic VAIO® Edit Component VAIO® HDD Protection VAIO Media™ software VAIO® Security Center VAIO® Touch Launcher VAIO® Update WinDVD® software for VAIO® computers Xdrive™ Zoom Utility