Immediate Help and Support
You can locate helpful information immediately by consulting your hard copy guides and supplements, or by accessing the
online Computer User Guide and individual software Help files.
Your computer is supplied with these support options:
VAIO® Computer Quick Start1 The Quick Start contains information on how to set up your computer quickly and
easily. You can find instructions on how to connect power cords, cables, peripheral devices, and register your
computer with Sony®. The Quick Start can also provide basic troubleshooting support.
VAIO® Computer Welcome2 This supplement provides information about supplied accessories and your
computer's hardware configuration.
About RAID Systems3 Contains an overview of RAID-0 and RAID-1 levels, along with simple instructions on RAID
configuration.
VAIO® Recovery Options Guide Provides information about restoring individual software programs, software
drivers, drive partition(s), or your entire hard disk drive to the original factory installed settings.
VAIO® Computer User Guide The online User Guide provides information about configuring, maintaining, and
upgrading your computer. This support resource offers a variety of available topics, enabling you to quickly view
specific information using context-sensitive search features. To access the online guide:
1. Click Start in the Windows® taskbar, click All Programs, then click VAIO Control Center.
2. From the VAIO Control Center menu, click the Categories tab, then click the Documentation folder.
3. Click VAIO User Guide.
Specifications The online specifications sheet describes the hardware and software configuration of your VAIO
computer. To view the online specifications sheet:
1. Connect to the Internet.
2. Go to the Sony online support Web site at http://www.sony.com/pcsupport.
3. Click the Documentation button and follow the on-screen instructions to locate your model's
specifications sheet.
Preinstalled software Help files Each preinstalled software program provides online Help within the software,
that describes the software's features. In these Help files, you can find tutorials that teach you to use the software
and locate troubleshooting support, should problems occur. To access software Help files:
1. Click Start in the Windows taskbar and point to All Programs. A submenu appears, listing all preinstalled
software programs.
2. Click the desired software program.4 The software's main window appears.
3. From the menu bar, click Help. The software program's Help appears.
VAIO Software This feature provides specific information on preinstalled software on your computer.
To access this online software information
1. Click Start in the Windows® taskbar, click All Programs, then click VAIO Control Center.
2. From the VAIO Control Center menu, click the Categories tab, then click the System Information folder.
3. Click Software Information.
1 Certain VA IO ® computers are not s upplied with the Quick Start guide, they are s upplied with the VAIO® Computer Welcome.
2 Certain VA IO ® computers are not s upplied with the Welcome supplement, they are supplied with the VAIO® Computer Quick Start.
3 This booklet is only s upplied with certain VA IO ® computers that have RA ID capability or are RA ID-ready. See the online specific ations sheet for details
about your computer's hardware configuration.
4 You can loc ate the online Help for Sony® software programs by pointing to the individual software program's icon and s electing Help from the submenu.
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