Sony VGN - AX500 Built-inMOTION EYE Camera, Why are captured images poor in quality, Why does the viewer window show no images or poor-qualityimages

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Troubleshooting

Built-in MOTION EYE Camera

Why does the viewer window show no images or poor-quality images?

❑Make sure that the CAMERA OFF indicator is unlit.

❑The built-in MOTION EYE camera cannot be shared by more than one software application. If another software application is using the camera, exit the application before using the built-in MOTION EYE camera.

❑The video memory of the computer may have become insufficient for displaying images from the built-in MOTION EYE camera. Lowering the resolution or reducing the colors of the LCD might help.

❑The viewer window may show some noises, for example horizontal lines, if you view a rapid-moving object. This is normal and does not indicate a malfunction.

❑If the problem persists, restart the computer.

Why are captured images poor in quality?

❑The images captured under the fluorescent lamp may show reflection of the light.

❑A dark portion in captured images may appear as a noise.

❑If the front mirror plate over the lens is dirty, you cannot take a clear shot. Clean the lens. See On Using the Built-in MOTION EYE Camera (page 164).