Sony VGN - AX500 Why can't I use the built-inMOTION EYE camera

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Troubleshooting

Why is the video input from the built-in MOTION EYE camera suspended for a few seconds?

The video input may be suspended for a few seconds if

❑a shortcut key with the Fn key is used.

❑the CPU load increases.

This is normal and does not indicate a malfunction.

Why can't I use the built-in MOTION EYE camera?

❑The built-in MOTION EYE camera cannot be shared by more than one software application. If another software application is using the camera, exit the application before using the built-in MOTION EYE camera.

❑If the problem persists, you must reinstall the driver software for the camera. Proceed as follows to reinstall the driver software.

1 Click Start and then Control Panel.

2 Click the Performance and Maintenance icon.

3 Click the System icon.

4 Click Device Manager on the Hardware tab.

5 Double-clickImaging devices.

6 Right-clickSony Visual Communication Camera VGP-VCC1 and click Update Driver.