n171 N

Troubleshooting

Mouse

What should I do if the computer doesn't recognize the mouse?

❑Make sure the mouse is securely plugged into the port.

❑Restart the computer with the mouse connected to the computer.

What should I do if the pointer doesn't move when I use the mouse?

❑Make sure another mouse is not installed.

❑If you are playing a disc, press the Ctrl+Alt+Delete keys simultaneously to stop playback and restart the computer.

❑If you still cannot use the pointer, restart the computer.

❑Press the Ctrl+Alt+Delete keys simultaneously.

In the Windows Task Manager window, press the appropriate button and restart the computer.

❑Press and hold the power button. When the computer turns off, wait 10 to 15 seconds then press the power button again to restart the computer.

❑Avoid using radio-controlled toys or equipment, CB radios, and other wireless devices in the area near your wireless mouse. These devices may cause interference, causing your mouse to stop working properly.

❑Do not place metal furniture near the computer or wireless mouse, as this may create interference, causing your mouse to stop working properly.