Troubleshooting
Why won't my computer enter Standby or Hibernate mode?The computer may become unstable if the operating mode is changed before the computer completely enters Standby or Hibernate.
To restore the computer to normal operating stability
1Close all open programs.
2Restart the computer. Follow these steps:
1Press the Windows key.
2Press the U key.
3Press the R key to select restart.
3If the computer does not restart, follow these steps:
1Press the Ctrl+Alt+Delete keys simultaneously.
The Windows Task Manager or Windows Security window appears.
2When the Windows Task Manager window appears, press and release the Alt key to highlight the menu bar, press the , key to select Shut Down, and then follow step 3 and 4.
When the Windows Security window appears, press the S key to shut down.
3Press the Enter key.
4Press the R key to select restart.
4If this procedure does not work, press and hold the power button or slide and hold the power switch until the computer turns off.