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Troubleshooting

What should I do if my game software does not work or it keeps crashing?

❑Check the Web site of the game if there are any patches or updates to download.

❑Make sure you have installed the latest video driver.

❑On some VAIO models, the graphics memory is shared with the system. The optimal graphic performance in this case is not guaranteed.

What should I do if I cannot remember the power-on password?

If you have forgotten the power-on password, contact VAIO-Link to reset it. A reset fee will be charged.

Why doesn't my screen turn off when the time selected for the automatic turn-off action has passed?

The VAIO Original Screen Saver disables the timer setting, which you can select using the Windows power options, for your screen to turn off.

Select the screen saver other than the VAIO Original Screen Saver.