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Support Options

Support Options

This section contains information on where to go for answers to questions about your VAIO computer.

Sony Support Information

See the following sources for answers in the sequence listed below.

See Documentation (page 8) for details on the printed and non-printed documentation supplied with your computer, as well as further sources of reference.

Go to the help files that accompany your software for instructions on using the software.

Use the search functionality in Windows Help and Support by pressing and holding the Microsoft Windows key and pressing the F1 key.

VAIO-Link Web site: If you have any problem with the computer, you can access the VAIO-Link Web site for troubleshooting. Go to http://www.vaio-link.com.

e-Support: This interactive part of our Web site http://www.vaio-link.com allows you to get in contact with our dedicated support team over the Internet. Using a personalized account, you can log your technical queries with ease.

VAIO-Link help lines: Before contacting VAIO-Link by telephone, try to solve the problem by reading the printed and non- printed documentation.

Visit the other Sony Web sites:

http://www.club-vaio.com if you want to know more about VAIO and become part of the growing VAIO community.

http://www.sonystyle-europe.com for online purchases.

http://www.sony.net for other Sony products.

You need to set up an Internet connection before you can access the online features described here.