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Sony VGN-N200 To restore your computer to normal operating stability, Why doesn't my computer enter Sleep or Hibernate mode, Alt, Lock, Ctrl, Start, Delete, Restart, Restart

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Troubleshooting

Why doesn't my computer enter Sleep or Hibernate mode?

Your computer may become unstable if the operating mode is changed before the computer completely enters Sleep or Hibernate.

To restore your computer to normal operating stability

1Close all open programs.

2Click Start, the arrow next to the Lock button, and Restart.

3If your computer does not restart, press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down button and Restart.

4If this procedure does not work, press and hold the power button until the computer turns off.

What should I do if the battery indicator is flashing and my computer does not start?

❑This symptom could be due to the battery pack not being installed properly. To resolve this symptom, turn off your computer and remove the battery pack. Then install the battery pack to the computer again. For details, see Installing the Battery Pack (page 19).

❑If the symptom persists after performing the above, it means the installed battery pack is not compatible. Remove the battery pack and contact an authorized Sony Service Center. To find the nearest center or agent, see Sony Support Information (page 136) or visit the Sony online support Web site.

Contents

Page n 2 N Contents About the Indicator Lights Connecting a Power Source Using the Battery Pack n 3 N n 4 N n 5 N Before Use Documentation Non-printedDocumentation User Guide VAIO Recovery Guide 1 Click Start and Help and Support 2 Click Manuals & Specifications Ergonomic Considerations Viewing angle of the computer's display Lighting Positioning an external display Getting Started Locating Controls and Ports n 12 N Back n 13 N Right n 14 N Left n 15 N Bottom About the Indicator Lights Connecting a Power Source To use the AC adapter n 18 N Using the Battery Pack To install the battery pack n 20 N LOCK To charge the battery pack n 22 N To remove the battery pack Shutting Down Your Computer Safely To shut down your computer Using Your VAIO Computer Using the Keyboard n 27 N Using the Touch Pad Using the Optical Disc Drive To insert a disc n 30 N 4Close the tray by pushing it in gently n 31 N Reading and Writing Optical Discs n 32 N n 33 N Notes on writing data to a disc Click to DVD Roxio Easy Media Creator n 35 N Notes on playing discs ❑Close all open applications before playing a DVD movie ❑Deactivate the screen saver and exit anti-virussoftware before playing a disc ❑Do not switch to power saving modes while your computer is playing a DVD Page To play an audio CD To copy files to a disc To play a DVD Using the ExpressCard Module To insert an ExpressCard module To remove an ExpressCard module Using the Memory Stick Media To insert a Memory Stick media To view the contents of the Memory Stick media To format a Memory Stick media Close To remove a Memory Stick media Using Other Memory Cards To insert a memory card To remove a memory card Using the Internet To connect a telephone cable To set up a dial-upconnection to the Internet Using Wireless LAN (WLAN) n 53 N Communicating without an Access Point (Ad-hoc) To communicate without an access point (ad-hoc) n 56 N Communicating with an Access Point (Infrastructure) The access point will select which channel to use on an infrastructure network To connect to a wireless network To disconnect from a wireless network Using Peripheral Devices Connecting External Speakers To connect external speakers Connecting an External Display To connect a computer display To connect a multimedia computer display To connect a projector Selecting Display Modes To select a display Using the Multiple Monitors Function To select the Multiple Monitors mode Connecting an External Microphone To connect an external microphone Connecting a Universal Serial Bus (USB) Device To connect a USB mouse To connect a USB floppy disk drive To disconnect a USB floppy disk drive Connecting a Printer To connect a printer using the USB port Connecting an i.LINK Device To connect a digital video camcorder Connecting to a Network (LAN) Customizing Your VAIO Computer Setting the Password To add the power-onpassword To change or remove the power-onpassword Setting Up Your Computer with VAIO Central To use VAIO Central Using the Power Saving Modes To activate Sleep mode To return to Normal mode To change the Sleep mode settings To activate Hibernate mode Managing Power with VAIO Power Management To activate VAIO Power Management To restore the default settings To activate a VAIO Power Management power scheme Upgrading Your VAIO Computer Adding and Removing Memory Page To change or add a memory module Page Page To view the amount of memory Precautions On Handling the LCD Screen On Using the Power Source On Handling Your Computer Page On Handling Floppy Disks On Handling Discs On Using the Battery Pack On Using Headphones On Handling Memory Stick Media On Handling the Hard Disk To avoid damaging your hard disk Troubleshooting Computer What should I do if a BIOS error appears when I turn on my computer System Time Load default configuration now The message Save configuration changes and exit now? appears Follow these steps: What should I do if my computer or software stops responding Alt If the If your computer does not turn off, press the Ctrl To restore your computer to normal operating stability Enter Onetime Password System Disabled Num Lk Caps Lock What should I do if my game software does not work or it keeps crashing What should I do if I cannot remember the BIOS password Why does it take time before my computer starts To change the startup sound volume System Security To download and install the latest security update Battery Should I be concerned that the installed battery pack is warm Can my computer enter Hibernate mode while using battery power Using Hibernate Mode (page 82) Internet Why is my modem connection slow Networking Why is the data transfer speed slow How do I avoid data transfer interruptions What are channels Why does the network connection stop when I change the encryption key Optical Discs What should I do if I cannot play a CD or DVD properly on my computer Ctrl+Alt+Delete Open Volume Mixer 1Click Start and Control Panel 2Click System and Maintenance Driver Driver Details What should I do if I cannot write data to CD media What should I do if I cannot write data to DVD media Display Why doesn't my computer screen display a video To change the screen resolution, follow these steps: 1 Right-clickthe desktop and select Personalize from the shortcut menu 2 Click Display Settings Resolution What should I do if the external display stays blank How do I run Windows Aero 3Select Windows Aero from the Color scheme options on the Appearance tab Printing Microphone Mouse Speakers Touch Pad Keyboard Floppy Disks Audio/Video Memory Stick Media Peripherals Support Options Sony Support Information VAIO Update Customer Information Center Page Program Support Information America Online® (Dial-Up) AOL® Music Now AOL® Explorer AOL® Toolbar AOL® Instant Messenger™ Ask Search Assistant Program Support Information (page 140) Ask Toolbar Click to DVD® software DVgate Plus™ software Google™ Talk Image Converter 2 Plus InstantOn 60-DayTrial Version of Microsoft® Office Microsoft® Internet Explorer, Movie Maker, Media Player, Works MobiTV® MobiTV, Inc Web site http://www.mobitv.com/support/support.php Netscape® Browser Norton Internet Security™ PenPlus for VAIO® PC Protector Suite QL Quicken® New User Edition Roxio® Easy Media Creator® 9 Suite SmartDraw® Suite Edition 30 day trial SmartWi™ Connection Utility SonicStage® software SonicStage Mastering Studio™ software System Mechanic® Trend Micro™ Anti-Spyware Ulead BD DiscRecorder for VAIO® computers VAIO® Action Setup VAIO® Camera Capture Utility VAIO® Camera Utility VAIO® Central VAIO® Diagnostic VAIO® Edit Component VAIO® HDD Protection VAIO Media™ software VAIO® Security Center VAIO® Touch Launcher VAIO® Update WinDVD® software for VAIO® computers Xdrive™ Zoom Utility