Troubleshooting
Memory CardWhat should I do if I cannot find any memory card icons in the Computer window?
The Memory Stick Duo icon and the SD / MMC icon do not appear in the Computer window before you insert either of the media. Insert a Memory Stick or a memory card. It may take some time but both icons eventually appear in the Computer window.
What should I do if I cannot use a Memory Stick that was formatted on a VAIO computer on other devices?
You may need to reformat your Memory Stick.
Formatting a Memory Stick erases all data, including music data previously saved on it. Before you reformat a Memory Stick, back up important data and confirm that the Memory Stick does not contain files you want to keep.
1Copy the data from the Memory Stick onto your
2Format the Memory Stick by following the steps in To format a Memory Stick (page 44).
Why can't I save music files onto my Memory Stick?
Copyright protected music can only be checked out to the Memory Stick with the MagicGate logo.
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Use of recorded music requires permission from the copyright holders.
Sony is not responsible for music files that cannot be recorded from a CD or downloaded from other sources.