VAIO® Computer Wireless Information

Store using Sonic Stage.

Question: Sonic stage appears to lock up indefinitely (displays a spinning ‘LOADING’ logo) when attempting selecting “Radio Connect” (streaming) from Sony Connect™ site.

Answer: This is related to the issue of streaming audio over low bandwidth connections as referenced above under “GPRS Networking”. Connecting to Music Store over a wired or broadband connection will usually resolve this issue.

❑Bluetooth

Question: Why do I not see the Bluetooth device that is connected to the computer from the BT connected device status box of the SmartWi Connection Utility?

Answer: It is most likely no Bluetooth devices have been configured for the system. Bluetooth devices are not configured automatically. To install or configure Bluetooth devices, you will need assistance in setting up the Bluetooth device on the computer. Follow steps from the help section of installing the Bluetooth device. We recommend obtaining the latest Bluetooth drivers.

Question: I can not connect to my Bluetooth keyboard (or other device). What could be the problem?

Answer: You will need to make certain that you are using the most current drivers available for your Bluetooth device. Try reinstalling under the updated driver per the manufacturers instructions.

❑Uninstall, Reinstall and Repair

Question: How do I uninstall the SmartWi application and all its associated modules?

Answer: There are several components that should be uninstalled when removing the SmartWi application. The following steps should be observed while uninstalling the SmartWi application

1Uninstall Wireless Switch Setting Utility

2Uninstall Sony Utilities DLL

When prompted, restart the computer.

3Uninstall VDC driver using the driver

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