Answers to Frequently Asked Questions

4Uninstall Sony Utilities 5.3.0.1130

5Uninstall VAIO Wireless Utility

6Uninstall Cingular Connection Manager

7Uninstall SmartWi connection Utility

Question: I do not see a repair option for the SmartWi from the control panel. How do I repair the SmartWi and its associated modules?

Answer: At this time there is no “Repair” option for the SmartWi and associated modules. To work around this, we recommend to uninstall SmartWi and the associated modules and then reinstall.

Question: If I uninstall and then reinstall the Cingular Connection Manager application, will the application lose the messages and phone book?

Answer: Uninstalling the Cingular Connection Manager application will not remove your messages or the phone book. After reinstallation has been completed, you are prompted to launch CCM and view the readme.html file. Click OK to launch CCM. Load SMS and advance to messages. Observe that the messages remain. Load the phone book, and notice that the contacts remain.

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