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Sony VGN - TX Troubleshooting, ❑Troubleshooting PC Cards (page 126), ❑Troubleshooting Printers (page 140), ❑Troubleshooting the modem (page 127)

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Troubleshooting

Troubleshooting

This section describes how to solve common problems you might encounter when using your computer. Many problems have simple solutions. Try these suggestions before contacting VAIO-Link.

❑Troubleshooting the optical disc drive (page 122)❑Troubleshooting PC Cards (page 126)❑Troubleshooting the modem (page 127)❑Troubleshooting the Bluetooth functionality (page 129)❑Troubleshooting Wireless LAN (page 132)❑Troubleshooting Power Management (page 135)❑Troubleshooting External Displays (page 136)❑Troubleshooting Sound (Speaker) (page 137)❑Troubleshooting Sound (Microphone) (page 138)❑Troubleshooting Floppy Disks (page 139)❑Troubleshooting Printers (page 140)❑Troubleshooting i.LINK Devices (page 141)

Contents

V G N - T X s e r i e s n 2 N Contents n 3 N Setting Up Your Language with Windows XP Professional n 4 N Before Use Notice ENERGY STAR Documentation Non-printedDocumentation My Club VAIO User Guide ❑Accessories ❑Software Help and Support Center Help and Support Center Further Sources Online Help Ergonomic Considerations Viewing angle of the computer's display Lighting Positioning an external display Getting Started Locating Controls and Ports n 14 N Front n 15 N n 16 N Back n 17 N Right n 18 N Left n 19 N Bottom About the Indicator Lights Connecting a Power Source To use the AC adapter Using the Battery Pack To install the battery pack To charge the battery pack n 24 N To remove the battery pack Shutting Down Your Computer Safely To shut down your computer Using Your VAIO Computer Using the Keyboard n 29 N Combinations and Functions with the Fn Key n 30 N Using the Touch Pad Using Special-functionButtons n 33 N Using the Optical Disc Drive To insert a disc n 35 N 4Close the tray by pushing it in gently n 36 N Reading and Writing CDs and DVDs n 37 N Notes on writing data onto a disc ❑Do not strike or shake the computer while writing data onto a disc Deactivate the screen saver and exit Do not use Do not switch power modes while using the Notes on playing DVDs WinDVD ❑Close all open applications before playing a DVD movie ❑Deactivate the screen saver and exit anti-virussoftware before playing a disc ❑Do not switch power saving modes while the computer is playing a DVD To play an audio CD To copy files to a CD-RWor CD-R To play a DVD To copy files to a DVD-Ror DVD-RW Using PC Cards To insert a PC Card n 43 N To remove a PC Card Using the Memory Stick Media To insert a Memory Stick media using the Memory Stick media slot To view the contents of the Memory Stick media To format a Memory Stick media To remove a Memory Stick media using the Memory Stick media slot Using Other Memory Cards To insert a memory card To remove a memory card Using the Internet To connect a telephone cable To set up a dial-upconnection to the Internet Using Wireless LAN (WLAN) n 53 N Communicating without an Access Point (Ad-hoc) To communicate without an Access Point (ad-hoc) n 56 N 13Enter exactly the same Network key again, for confirmation Select the check box at the bottom of the screen 15Click OK To disconnect from a computer-to-computer (ad-hoc)network Communicating with an Access Point (Infrastructure) To connect to a wireless network n 60 N Wireless LAN Channel Selection In an 802.11b/g configuration, channel 1 to 13 can be used (a) With an Access Point ("Infrastructure") ❑The channel used will be the channel selected by the Access Point (b) Without an Access Point ("ad-hoc") n 61 N Using the Bluetooth Functionality To connect to a Bluetooth device Notes on using the Bluetooth functionality Bluetooth Security To communicate with another Bluetooth device To see the help file Using Peripheral Devices Connecting a Port Replicator Attaching Your Computer to the Port Replicator n 70 N 6Turn on the computer n 71 N Disconnecting Your Computer from the Port Replicator 1Turn off the computer and the connected peripherals 2Lift the computer away from the port replicator 3Close the port replicator cover on the bottom of the computer Connecting External Speakers To connect external speakers Connecting an External Display To connect a computer display To connect a multimedia computer display To connect a projector Selecting Display Modes To select a display Using the Multiple Monitors Function To select the Multiple Monitors mode Connecting an External Microphone To connect an external microphone Connecting a Universal Serial Bus (USB) Device To connect a USB mouse To connect a USB floppy disk drive To disconnect a USB floppy disk drive Connecting a Printer To connect a printer using the USB port Connecting an i.LINK Device To connect a digital video camera recorder Connecting to a Network (LAN) Customizing Your VAIO Computer Setting the Password To add the power-onpassword To change or remove the power-onpassword Setting Up Your Computer with VAIO Control Center To use VAIO Control Center Using the Power Saving Modes To activate Standby mode To return to Normal mode To change the Standby mode settings To activate Hibernate mode n 97 N Managing Power with VAIO Power Management To activate VAIO Power Management To restore the default settings To activate a VAIO Power Management power scheme To start VAIO Power Management Viewer To change the power scheme To view performance with the power scheme modified with VAIO Power Management Setting Up Your Language with Windows XP Professional To select the correct keyboard settings during Windows Setup To change the country and language settings To change the keyboard layout Upgrading Your VAIO Computer Adding and Removing Memory Page To change or add a memory module Page 10Reinsert the battery and turn on the computer To view the amount of memory Precautions On Handling the LCD Screen On Using the Power Source On Handling Your Computer Page On Handling Floppy Disks On Handling Discs On Using the Battery Pack On Using Headphones On Handling Memory Stick Media On Handling the Hard Disk To avoid damaging your hard disk Troubleshooting Troubleshooting the optical disc drive I cannot play a disc I cannot play a DVD ❑Change the resolution under Control Panel - Display to a lower resolution ❑If you see video but cannot hear sound, check all of the following: ❑Make sure the mute setting is off on your DVD player ❑Check the Master Volume settings of the Sounds and Audio Device Properties I cannot play a DVD when using two screens Windows Media Player The reading speed of CD/DVD-RWsis very slow The disc tray does not eject even when the eject button is pressed The disc tray ejects even when it has been locked into place Troubleshooting PC Cards Troubleshooting the modem My modem connection is slow Troubleshooting the Bluetooth functionality I cannot connect to service supported by target Bluetooth device I cannot connect to a Bluetooth device in Personal Area Network User mode I cannot use the Bluetooth Utility software when I switch a user Troubleshooting Wireless LAN I cannot access the Internet To check the status of the Wireless Zero Configuration service To activate the Wireless Zero Configuration service Troubleshooting Power Management To restore the computer to its normal operating stability Troubleshooting External Displays Troubleshooting Sound (Speaker) Troubleshooting Sound (Microphone) Troubleshooting Floppy Disks To set the floppy disk drive to A Troubleshooting Printers Troubleshooting i.LINK Devices Support Options Sony Support Information e-Support Can I submit my questions at any time Is there a cost involved for using e-Support Trademarks