Troubleshooting
I cannot play a disc❑After inserting the disc, wait for a few seconds for the system to detect it before you try to access it.
❑Make sure the label of the disc is facing up.
❑If the disc requires software, make sure the software is installed according to the instructions of the program.
❑Check the volume of your speakers.
❑Clean the disc with an appropriate cleaner.
❑Make sure the computer is running on AC power supply only and try the disc again.
❑There may be condensation in the drive. Remove the disc and leave the drive open for approximately one hour. Remove the battery while you wait for the condensation to disappear.