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Troubleshooting >
Keyboard
Keyboard

What should I do if the keyboard configuration is wrong?

The language layout of your computer's keyboard is labeled on t he packaging box. If you choose a different regional keyboar d
when you complete the Windows setup, the key configuration will be mismatched.
To change the keyboard configuration, follow these st eps:
1Click Start and Control Panel.
2Click Clock, Language, and Region, and then Change keyboards or other input methods under Region and
Language.
3Click Change keyboards on the Keyboards and Languages tab.
4Change the settings as desired.

What should I do if I cannot enter certain characters with the keyboard?

On models without the numeric keypad, if you cannot ent er U, I, O, P, J, K, L, M, and so on, the Num Lk key may be activated.
Check that the Num lock indicator light is unlit. If the Num lock indicator is lit, press the Fn+Num Lk keys to turn it off before
entering these characters.

What should I do if I cannot use the numeric keypad to enter numbers?

On models with the numeric keypad, if you cannot use the numeric keypad, Num Lk mod e may not be activated. Check if the
Num lock indicator light is unlit. If the indicator light is unli t, press the Num Lk key to turn it on before entering numerals.