Troubleshooting

If the projector appears to be operating erratically, try to diagnose and correct the problem using the following instructions. If the problem persists, consult with qualified Sony personnel.

Power
SymptomCause and Remedy

 

 

The power is not turned on.

• The power has been turned off and on with the I / 1 key at a short

 

interval.

 

c Wait for about 90 seconds before turning on the power

 

(see page 21).

 

• The lamp cover is detached.

 

c Close the lamp cover securely (see page 29).

 

• The air filter cover is detached.

 

c Close the air filter cover securely (see page 30).

 

 

Both the LAMP/COVER

• The electrical system breaks down.

and TEMP/FAN indicators

c Consult with qualified Sony personnel.

light up.

 

 

 

Picture

Symptom

Cause and Remedy

 

 

 

 

Maintenance

 

 

No picture.

• Cable is disconnected or the connections are wrong.

 

 

 

c Check that the proper connections have been made

 

 

 

(see page 14).

 

 

 

• Input selection is incorrect.

 

 

 

c Select the input source correctly using the INPUT key

 

 

 

(see page 19).

 

 

 

• The computer signal is not set to output to an external monitor.

 

 

 

c Set the computer signal to output to an external monitor

 

 

 

(see page 14).

 

 

 

• The computer signal is set to output to both the LCD of the

 

 

 

computer and external monitor.

 

 

 

c Set the computer signal to output only to the external monitor

 

 

 

(see page 14).

 

 

 

 

 

 

The picture is noisy.

• Noise may appear on the background depending on the

 

 

 

combination of the numbers of dot input from the connector and

 

 

 

numbers of pixel on the LCD panel.

 

 

 

c Change the desktop pattern on the connected computer.

 

 

 

 

 

 

The picture from INPUT A

• Setting for INPUT-A in the SET SETTING menu is incorrect.

 

 

connector is colored

c Select COMPUTER, VIDEO GBR or COMPONENT for

 

 

strange.

INPUT-A in the SET SETTING menu according to the input

 

 

 

signal (see page 27).

 

 

 

 

 

 

“Please check INPUT-A

• Setting for INPUT-A in the SET SETTING menu is incorrect.

 

 

setting.” appears in spite of

c Select COMPUTER, VIDEO GBR or COMPONENT for

 

 

inputting the correct signal

INPUT-A in the SET SETTING menu according to the input

 

 

from INPUT A.

signal (see page 27).

 

 

 

 

 

 

On-screen display does not

• STATUS in the SET SETTING menu has been set to OFF.

 

 

appear.

c Set STATUS in the SET SETTING menu to ON (see page 27).

 

 

 

 

 

 

Troubleshooting 31 GB