BOther

Troubleshooting

If you have a problem with Memory Stick Home, check the following. If the problem persists, contact your nearest Sony dealer.

ProblemCause and solution

Cannot insert the “Memory

• The “Memory Stick” is not facing in the correct direction.

Stick” into the drive.

c Insert the “Memory Stick” with the arrow mark pointing toward

 

the Memory Stick slot of the projector.

 

 

Cannot save a file.

• The “Memory Stick” is full.

 

c Delete unwanted files in the “Memory Stick”.

 

• The write-protect tab on the “Memory Stick” has been set to

 

LOCK.

 

c Cancel the lock.

 

 

Cannot delete a file.

• The write-protect tab on the “Memory Stick” has been set to

 

LOCK.

 

c Cancel the lock.

 

• The file is protected.

 

c Release the protect in the Index screen.

Cannot delete all materials. • The write-protect tab on the “Memory Stick” has been set to LOCK.

cCancel the lock.

•The file is protected.

cRelease the protect in the Index screen.

Cannot format the

• The write-protect tab on the “Memory Stick” has been set to

“Memory Stick”.

LOCK.

 

 

 

 

 

c Cancel the lock.

 

 

 

 

 

• The “Memory Stick” is broken.

 

 

 

 

 

c Use another “Memory Stick”.

 

 

 

 

 

Cannot access the

• A “Memory Stick” inserted into the Memory Stick slot on the

“Memory Stick” inserted

projector cannot be accessed from the Projector Station for

into the Memory Stick slot

Presentation.

on the projector from the

c Access the “Memory Stick” using a Memory Stick slot on your

Projector Station for

computer or an external USB device or an adaptor for the

Presentation.

 

“Memory Stick”.

 

 

 

 

 

 

 

 

 

 

The still picture files in the

• A “Filter” is set in the “Option” menu.

JPEG format stored in a

c Set “Filter” to “Still” or “Off”.

“Memory Stick” cannot be

 

displayed.

 

 

 

 

 

 

 

The movie picture files in

• A “Filter” is set in the “Option” menu.

the MPEG1 format stored

c Set “Filter” to “Movie” or “Off”.

in a “Memory Stick”

 

cannot be displayed.

 

 

 

 

 

 

The picture is not projected

• The file is not DCF-compatible.

and

or

 

appears.

c Make the presentation material by using the Projector Station

 

 

 

 

 

 

 

for Presentation.

 

 

 

 

 

Movies skip or stutter

• This is not a unit malfunction.

during playback.

c For usable movie file format, see page 17.

28 Troubleshooting