Troubleshooting
If you experience any of the following difficulties while using the DVDirect, use this troubleshooting guide to help remedy the problem before requesting repairs. Refer also to the operating instructions of your Handycam® or video devices.
General
To create an SD (Standard Definition) video DVD by down- converting an HD (High Definition) video
cConnect a Handycam® to the DVDirect using an AV cable or AV cable with S VIDEO (page 52 of the operating instructions). A USB cable is unusable.
To change the input
cWhen using Navigation Display function (page 17 of the operating instructions), the DVDirect automatically detects input signals from connected devices and selects the input jack. Turn on connected devices and set up to dub video.
cTo change the input manually, select the input jack from “Menu” (page 18 of the operating instructions).
cWhen dubbing an HD (High Definition) video, select “USB” or “Memory card” of “AVCHD dubbing” in “Menu.” When dubbing an SD (Standard Definition) video, select “VIDEO IN,”
Power
The power does not turn on.
cCheck that the AC power cord is connected securely.
cDisconnect a plug and cable. Remove the memory card. Reconnect video device to the DVDirect.
Connection and operation
The DVDirect cannot be operated even when a Handycam® is connected via a USB cable.
cCheck that a Sony Handycam® is compatible with the DVDirect.
cCheck the setup of a Handycam®. Connection to the DVDirect is similar to connecting to a computer.
cDisconnect the USB cable from the
DVDirect, and turn the connected Handycam® and DVDirect off, then on again.
cAccessing functions from the menu (page 18 of the operating instructions)
When dubbing an HD (High Definition) video, select “USB” of “AVCHD dubbing” in “Menu.” When dubbing an SD (Standard Definition) video, select “USB” of “Video , DVD” in “Menu.”
cUsing the Navigation Display function (page 17 of the operating instructions)
The DVDirect is automatically operated by the image quality (High Definition
video or Standard Definition video) stored in a Handycam®. Follow the message shown in the display window.
The DVDirect cannot be operated even when a Handycam® is connected via DV cable.
cCheck that the Handycam® is set to [PLAY]. If [REC] is set, a video cannot be dubbed (page 48 of the operating instructions).
cDisconnect a DV cable from the DVDirect, and turn the connected Handycam® and DVDirect off and on again.
There is no video when connected to the DV IN or S-VIDEO IN jack.
cCheck that the DVDirect and video device are correctly connected.
cThe DVDirect cannot detect input signals from connected devices. Turn on the connected video device. And operate the video device to start video playback.
cCheck that “Video , DVD” is set to “VIDEO IN” or
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