67
Troubleshooting

The following checklist will help you remedy

problems you may encounter with your unit.

Before going through the checklist below, check the

connection and operating procedures.

If the problem is not solved, visit the following

support site.

General

No power is being supplied to the unit.
•Check the connectio n or fuse.
•If the unit is turned off and the display disappears, it
cannot be operated with the remote commander.
tTurn on the unit.
The power antenna (aerial) does not extend.
The power antenna (aerial) does not have a relay box.
There is no beep sound.
•The beep sound is canc eled (page 52).
•An optional power ampli fier is connected and you are
not using the built-in amplifier.
The contents of the memory have been erased.
•The reset button has been press ed.
tStore again into the memory.
•The power supply lead or battery ha s been
disconnected or it is not connected properly.
Stored stations and correct time are erased.
The fuse has blown.
The unit makes noise when the position of the
ignition is switched.
The leads are not matched correctly with the car’s
accessory power connector.
The display disappears from/does not appear
on the monitor.
•The dimmer is set to “ON” (page 5 2).
•The display disapp ears if you press and hold
(SOURCE/OFF).
tPress (SOURCE/OFF) on the unit until the
display appears.
•“M.OFF” is se t to on and the Monitor Off function is
activated (page13).
tTouch anywhere on the display to turn the display
back on.
The display does not respond to your touch
correctly.
•Touch one part of the display at a time . If two or more
parts are touched simultaneously, the display will not
operate correctly.
•Calibrate the touc h panel of the display (page 49).
The Auto Off function does not operate.
The unit is turned on. The Auto Off function activates
after turning off the unit.
tExit the source.
Support site
http://support.sony-europe.com/
Operation of the remote commander is not
possible.
If the Monitor Off function is activated (no lighting),
operation of the remote commander is not possible
(page13).
The menu items cannot be selected.
Unavailable menu items are displayed in gray.
AUX cannot be selected as the source.
All AUX input settings are set to “OFF.”
tSet “AUX1 Input”/“AUX2 Input” to “Video” or
“Audio” (page60).
The monitor angle cannot be adjusted.
The monitor was opened while the unit was being
reset.
tBe sure to close the front panel before you reset the
unit.

Radio reception

The stations cannot be received.
The sound is hampered by noises.
•The connecti on is not correct.
tConnect a power antenna (aerial) control lead
(blue) or accessory power supply lead (red) to the
power supply lead of a car’s antenna (aerial)
booster (only when your car has built-in FM/
MW/LW antenna (aerial) in the rear/side glass).
tCheck the connection of the car antenna (aerial).
tIf the auto antenna (aerial) will not extend, che ck
the connection of the power antenna (aerial)
control lead.
Preset tuning is not possible.
•Store the correct frequency in the memory.
•The broadca st signal is too weak.
Automatic tuning is not possible.
•Setting of the local seek mode is not correct.
tTuning stops too frequently:
Set “Local” to “ON” (page17).
tTuning does not stop at a station:
Set “Mono” to “ON” (page 17).
•The broadca st signal is too weak.
tPerform manual tuning.
During FM reception, the “Stereo” indication
flashes.
•Tune precisely to the desire d frequency.
•The broadca st signal is too weak.
tSet “Mono” to “ON” (page 17).
An FM program broadcast in stereo is heard in
monaural.
The unit is in monaural reception mode.
tSet “Mono” to “OFF” (page 17).
RDS
Seek starts after a few seconds of listening.
The station is non-TP or has weak signal.
tDeactivate TA (page19).
continue to next page t