Condition

Explanation/Solution

No sound/Noisy sound

 

 

 

 

 

Good picture, no sound

• Check the volume control.

 

 

• Press MUTING or VOL + so that “Muting” disappears from the screen (see page

 

 

21).

 

 

• Disconnect your headphones.

 

 

• When using HDMI input with Super Audio CD or DVD-Audio, DIGITAL OUT

 

 

(Optical) may not provide an audio signal.

 

 

• For HDMI equipment, confirm that the audio output setting of the connected

 

 

equipment is set to PCM. This TV’s HDMI inputs support PCM 32, 44.1 and 48

 

 

kHz, 16, 20 and 24bits.

 

 

 

 

Audio noise

• Make sure that the antenna is connected using a 75-ohm coaxial cable.

 

 

• Keep the antenna cable away from other connecting cords.

 

 

• To avoid TV interference, make sure to use an undamaged antenna cable.

 

 

 

Memory Stick

 

 

 

 

Some photo images or music files cannot be displayed in the

List View

•The files other than JPEG in photo or MP3 in music will not be shown on the screen.

•The limit of files available is 1,000 files. Files are populated based on timestamp from the memory stick. If there are files other than JPEG in photo or MP3 in music, they will be included in the 1,000 file limitation, but they will not be shown on the screen.

 

Photo images or Music files in

• The Memory Stick functionality on this TV is designed to be compatible with

 

Memory Stick cannot be

various Sony brand digital cameras, but not all. Sony cannot guarantee or assure

 

played

compatibility with all formats or products (see page 29).

 

 

 

 

Photo images appear grainy

• Photo images appear magnified and grainy depending on the quality of the file.

 

 

 

 

Photo images appear small in

• Set Display Size to Expanded.

 

the screen

• Photo images cannot be displayed full-screen depending on the resolution or

 

 

aspect ratio of the file.

 

 

 

 

Photo images take time to

• Some photo images take time to display depending on the image dimensions,

 

display

file size and number of files.

 

 

 

General

 

 

 

 

 

Wide Mode changes

• The current Wide Mode setting is automatically replaced with the 4:3

 

automatically

Default setting when you change the channel or video input, if 4:3 Default in

 

 

the Screen settings is set to other than Off. If you want to lock in Wide Mode

 

 

selected with WIDE on the remote control, set 4:3 Default to Off in the

 

 

Screen settings (see page 22).

 

 

• Check the Auto Wide option in the Screen settings (see page 34).

 

 

 

 

Suddenly the picture gets

• The picture gets smaller during the commercials, this is due to the method the

 

smaller

provider broadcasts their contents. When HD content channels switch to SD

 

 

definition content (commercials), the picture may be small with a black border.

 

 

 

 

“Black box” on screen

• You have selected a text option and no text is available (see page 38). To turn off

 

 

this feature, set the CC Display option to Off. If you were trying to select

 

 

closed captioning, select CC1 instead of Text1-4.

Black bands appear at the edges of the screen

•Some wide screen programs are filmed in aspect ratios that are greater than 16:9 (this is especially common with theatrical releases). Your TV will show these programs with black bands at the top and bottom of the screen. For more details, check the documentation that came with your DVD (or contact your program provider).

•Programs in 4:3 aspect ratio will have bands on left and right sides of the screen.

Certain programs on DVD or other digital sources display a loss of detail, especially during fast-motion or dark scenes

•This is due to the digital compression of the source content used by certain digital broadcasts and DVDs which may cause your TV’s screen to display less detail than usual, or cause artifacts (small blocks or dots, pixelations) to appear on your screen. These signal compressions are more visible and are dependent on the clarity and resolution of the television.

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